Body Language

Question 1

How should you sit/stand?

Answer 1

Straight, alert, with focus.

Question 2

What expressions should your face display?

Answer 2

A mostly neutral, open expression; balance reasonable levels of expression.

Question 3

How should my limbs be used?

Answer 3

Arms and legs should be uncrossed and nonobstructive (open body language).

Question 4

What must I reflect back to the subject?

Answer 4

Their breathing patterns,
key words/phrases,
speech patterns, tone of voice etc.,
posture,
expression.

Question 5

What forms of touch are appropriate?

Answer 5

Lower-arm expresses support.

Upper-arm/shoulder, only if there is a comfortable tactile relationship.