Types of Hidden Agendas
I’m good (you’re not)
I’m blameless
I’m fragile
I’m tough
You’re good (I’m not)
I’m helpless, I suffer
I know it all
I’m good
Where to find Oath of Office
Health Profession General Regulation
Definition of massage
massage therapy” means the health profession in which a person provides, for the
purposes of developing, maintaining, rehabilitating or augmenting physical function,
or relieving pain or promoting health, the services of
(a) assessment of soft tissue and joints of the body, and
(b) treatment and prevention of physical dysfunction, injury, pain and disorders of soft tissue
4 Domains of emotional intelligence
Self-awareness
Self-management
Social awareness - esp empathy
Relationship management
4 steps to being an effective listener
Active listening
Listen with awareness
Listen with empathy
Listen with openness
Characteristics of active listening
Giving feedback
Paraphrasing
Clarifying
Two types of breathing patterns
Chest or thoracic breathing
Abdominal or diaphragmatic breathing
Types of meditation / relaxation
Characteristics of Stress Hardy people
Examples of open ended questions
How
What
Where
When
In what way
Can you tell me about…?
NOT Why
4 Proxemics
Intimate 0-0.5m
Personal 0.5-1.2m
Social 1.2m-3m
Public >3m
Blocks to listening
Advising
Mind reading
Derailment
Dreaming
Placating
Comparing
Judging
Sparring
Being right
Rehearsing
Filtering
3 part of listening with empathy
Total listening includes…
4 Steps of Transformation
Benefits of Self Disclosure
Increased self knowledge
Closer intimate relationships
Improved communication
Lighter guilt feelings
More energy