C2M Certification v0.2

Question 1

1. Which of the following describes the correct order of execution of algorithms during bill completion?

Answer 1

SA Type pre-bill completion, 
Customer Class pre-bill completion, 
SA Type Bill Completion, 
Customer Class Bill Completion, 
Customer Class Post Bill Completion

Question 2

2. Which of the following entities hold the demographic and geographic information, financial info, billing, etc.

Answer 2

Account, Person, Premise, Service Point, Service Agreement

Question 3

3. Which of the following objects controls what is to be done for an overpayment?

Answer 3

Customer Class

Question 4

4. Which of the following results to multiple Bill Calculation Headers?

Answer 4

Multiple Rate Version Calculation Group

Question 5

5. Which of the following statement best describes the Adjustment Approval Profile:

Answer 5

Controls if an adjustment requires approval before being frozen

Question 6

6. How does the base Payment Distribution algorithm work?

Answer 6

Distribute payments by SA Type Payment priority & debt age

Question 7

7. What happens when the source of the financial transaction is canceled?

Answer 7

A reversal financial transaction is created

Question 8

8. At an instant in time, how many meters can be installed at a service point?

Answer 8

One

Question 9

9. How many Service Agreements can be linked in a Severance Process?

Answer 9

One

Question 10

10. What are the three categories of IMD Exceptions:

Answer 10

Terminate, Issue, Information

Question 11

11. Which three of the following are true for a Payment Arrangement Request?

Answer 11

Create a Payment Arrangement SA, ?, ? (I forgot the other two)

Question 12

12. Which of the following is true about the Account Balance

Answer 12

An account’s balance is equal to the sum of the FTs linked to its SAs

Question 13

13. Which of the following are true about Subtractive and Consumptive reading?

Answer 13

Subtractive MC’s usage = End Measurement minus Start Measurement.
Consumptive MC’s usage = Measurement

Question 14

14. Which statements are true for Account?

Answer 14

Do not select: Account will Expire

Question 15

15. Which status of Bill Segment can be regenerated?

Answer 15

Freezable and Error

Question 16

16. Which is true for relationship of Payment Event and Tenders?

Answer 16

Number of Tenders depends on number of type of payments created

Question 17

17. How many bill segment-related transactions related to Payment Arrangement?

Answer 17

Depending on number of bills that will cover the total amount of the Payment Arrangement

Question 18

18. How many bill segment-related transactions related to Pay Plans?

Answer 18

none

Question 19

19. How many install events exist for previous year when meter exchange occurred in previous year?

Answer 19

two (e.g. 1 install event per meter (old and new))

Question 20

20. If the IMD is already visible in C2M portal but not yet finalized, which validation can be assumed already passed?

Answer 20

Critical validation

Question 21

21. Which BO executes the validation upon receiving the IMD from head-end system?

Answer 21

IMD Seeder

Question 22

22. When adding additional critical validations to the IMD before subjecting it to VEE, where should these be added?

Answer 22

IMD Seeder – Lifecycle (other options will be: IMD Seeder – Options, etc)

Question 23

23. How you ensure that the VEE group/rule are executed?

Answer 23

Set up fallback VEE group

Question 24

24. Which 2 configurations can be set-up if a rule is only applicable to 1 of 2 meters for a certain condition?

Answer 24

Configure 2 VEE group, Create Eligibility criteria

Question 25

25. What is the correct flow from IMD to creation of usage?

Answer 25

Load Initial Measurements -> Validate Edit Estimate (VEE) Initial Measurements -> Create Final Measurements -> Calculate Usage

Question 26

26. Which is needed to establish with Service Provider before Usage Transactions can be created?

Answer 26

Usage Subscription

Question 27

27. Which information are required to execute Get Scalar Details usage rule?

Answer 27

?? not sure if this should be UOM / TOU / SQI

Question 28

28. Which are true for components?

Answer 28

Attached to asset, cannot be install to location, also has a disposition

Question 29

29. What happens when a financial transaction is cancelled?

Answer 29

New reversion financial transaction is created

Question 30

30. Which drives number of Bill Segment calculation header?

Answer 30

Rate version of Calculation Group

Question 31

31. Where can proration be configured?

Answer 31

Rate Schedule, Bill Factor, and Rate Version Calculation Group (??)

Question 32

32. Where to configure which usage need to be measured?

Answer 32

Measuring Component Type

Question 33

33. Which is true for measurements?

Answer 33

Related to final measurements are used to calculate usage. Other options will try to flip the order like ‘usage is needed to calculate final measurement’.

Question 34

34. What can be done by enable service order?

Answer 34

connect SP, install device, turn ON device, Check Measurement exists

Question 35

35. What needs to set-up when creating a new BO to maintain its contents?

Answer 35

Related to Display SS and Maint UI maps

Question 36

36. Aside from set of procedures and careful handling instructions for Specifications, what can be used to provide information about specifications?

Answer 36

Attributes

Question 37

37. What are the attributes or measuring components?

Answer 37

Channel Id and Multiplier (choices may vary, review other possible attributes of MCs)

Question 38

38. What are the different Service Order Types/Processes?

Answer 38

Enable Service, Disable Service, Cut for Non Payment, Reconnect, Exchange Meters, Back to Back Service

Question 39

39. When is Meter Multiplier applied?

Answer 39

Pre-VEE / Prepare for VEE

Question 40

40. What can “Are SP/Device ready algorithm” do?

Answer 40

Customer Device Compatibility Check, Connect SP and/or Install Device, Connect Device, Check for Measurement, Update US/SP Start Date Time Note: It cannot “Create Service Point”, “Create Device”, etc, which are the other choices for this question

Question 41

41. What immediately happens when payments are canceled?

Answer 41

Reversal FT is created.

Question 42

42. What should be setup in order to send bill /subscription to customer?

Answer 42

Account Contact Preference

Question 43

43. Which of the following are true about the FT creation algo/or what does it control?

Answer 43

Whether current and/or payoff balances are affected by the FT How GL entries are created

Question 44

44. If a company has scalar devices with different registers for outgoing and incoming kwh measurements, how should you implement this in C2M?

Answer 44

1 device and multiple MCs

Question 45

45. Which of the following is Connect SP/Install Device algo is capable of?

Answer 45

Sending a smart meter command | Incorrect: Create SP, Create Device

Question 46

46. What is the correct sequence from creating initial measurement data to calculating usage?

Answer 46

1. Load Initial Measurements 2. Critical validations 3. Normalize measurement (pre-VEE) using Validation, editing and estimation to get final measurements (post-VEE) 4. Calculate usage using the final measurements

Question 47

47. Something about collection process and collection criteria..

Answer 47

- Collection Class Control

Question 48

48. Aside from procedures, handling instructions, Specifications can define which about assets..

Answer 48

Attributes

Question 49

49. Which of the following are true about Specifications and Assets?

Answer 49

A single specification can be used on many assets A specification may contain peer specifications (I forgot the other choices)

Question 50

50. What can be defined in Adjustment Type? Choose three. - Valid SA Types for the Adjustment - Rate that will be used in creating Adjustment - How Adjustment will be displayed on Bill - Related Adjustment Type Profile - Default Adjustment Amount

Answer 50

- Rate that will be used in creating Adjustment - How Adjustment will be displayed on Bill - Default Adjustment Amount Other correct information (choices here cycle): CIS Division the adjustment can be applied within, approval profile, characteristics

Question 51

51. Where to disable the proration - Bill factor - Calculation Rule - Calc Rule Bo - Rate Schedule - Rate Version Configuration Group

Answer 51

- Bill factor - Calculation Rule - Rate Schedule

Question 52

52. How many tenders in a Payment Event

Answer 52

One per Payment form

Question 53

53. Choose 2 required configuration for Device Type for the two devices (something like that) Provided GAS Manual meter Electric Smart meter

Answer 53

* Service Type | * Business Object

Question 54

54. Measurement Component fields - Badge and serial Number - Model and badge - Channel Multiplier and Channel Id

Answer 54

- Channel Multiplier and Channel Id

Question 55

55. What automatically happens when a payment is canceled?

Answer 55

Create a reversal FT

Question 56

56. Where is the configuration for Overpayment Distribution located?

Answer 56

Customer Class

Question 57

57. When is IMD Critical Validation is triggered?

Answer 57

Pre-VEE

Question 58

58. Where do you configure "date breaks" - breaking up of usage into sub-periods?

Answer 58

Usage Transaction

Question 59

59. Which three of the following are true for a Payment Arrangement Request? - Creates a Payment Arrangement SA - Will hold debt transferred from the Customer’s delinquent bills upon creation of a PA - Appears on Customer’s Bills (creates unmatched Bill Segment FTs) - Determines if a Pay Plan or Payment Arrangement will be created

Answer 59

- Creates a Payment Arrangement SA - Will hold debt transferred from the Customer’s delinquent bills upon creation of a PA - Appears on Customer’s Bills (creates unmatched Bill Segment FTs)

Question 60

60. How many Service Points can a Usage Subscription reference?

Answer 60

One or more

Question 61

61. Valid attributes to define bill determinant calculations for a usage subscription - Factor Override - VEE Rule - Usage Rule - TOU Map

Answer 61

- Factor Override - Usage Rule - TOU Map

Question 62

62. Where do you define the recipient of the usage / bill determinant?

Answer 62

Usage Subscription

Question 63

63. Which of the following are true for the relationship between Assets and Components

Answer 63

Components are a class of Assets. Components cannot be installed on their own at a location, but can be received, tracked, or inspected like any other Asset. Components and Assets have dispositions (False options contradict those that are true e.g. Components are not Assets…)

Question 64

64. Situation presented involves an IMD To Do Entry and retrying an IMD that fails validation every 30 minutes?

Answer 64

Read BO values (automated retry, next retry, retry until date,…) using an algorithm of type D1-IMD-RETRY

Question 65

65. In addition to the "as measured" value, final measurements can record up to how many "derived values"?

Answer 65

10

Question 66

66. Which of the following are valid Asset dispositions?

Answer 66

Attached, In Service, Installed, In Receipt, In Repair, In Stores, Out of Service, Pending Disposition, Rejected, Retired

Question 67

67. Which of the following are not true for Measuring Components

Answer 67

- Types of MCs include Physical, Standalone, Scratchpad, and TOU. - Seconds-per-interval is measured by Scalar MCs.

Question 68

68. What can be defaulted by an SA’s Start Options

Answer 68

Contract Terms, Rate Schedule, Terms & Conditions | Choices vary per exam, review other fields that can be defaulted

Question 69

69. Which entity defines the type of collection process to start based on age of debt, amount of debt and type of customer? - Debt Class - Collection Class - Collection Class Control - Customer Class

Answer 69

- Collection Class Control

Question 70

70. What causes multiple bill lines for Rate Component in a calculation header? - Change in Rate Schedule - Change in Rate Component - Change in Bill Factor - Changes in Rate Schedule and Rate Component - Changes in Rate Component and Bill Factor

Answer 70

- Change in Bill Factor

Question 71

71. Which base algorithm plug in spot can call rate application? - Bill Segment Type – Bill Segment Create - Adjustment Type – Generate Adjustment - Billable Charge Template - Bill Segment Type - Bill Segment FT Creation - Adjustment Type – Adjustment FT Creation

Answer 71

Adjustment Type – Generate

Question 72

72. When a customer has a specific price for a defined quantity which is different to other customers, where is this specific price for the related Bill Factor defined?

Answer 72

Service Agreement – Contract Value

Question 73

73. What correctly describes the possible causes of price proration? (Choose the best answer.)

Answer 73

Changes in Rate Version Calculation Group and Bill Factor

Question 74

75. Which three of the following are true about Usage Subscription?

Answer 74

Usage Subscription can have multiple SPs, ?, ?