C3.5

Question 1

What is management info system used for?

Answer 1

Used to collect, store, analyse and present data for an organisation

Question 2

What is customer relationship management used for?

Answer 2

Used to improve the relationship between an organisation and its customers.
Increases customer loyalty and customer base

Question 3

What is standard operating procedures used for?

Answer 3

It is used as a guide to carry out business routines in line with legal requirements and company standards

Question 4

What is sales ordering process used for?

Answer 4

Used to keep the order process in track such as shipping, etc

Question 5

What is help desk used for?

Answer 5

Used to provide real time support to a user from a trained member when facing technical problems