Case Studies and Tutorials

Question 1

What does BAIT stand for?

Answer 1

Business Application Information Technology

Question 2

What does DIKW stand for

Answer 2

Data Information Knowledge Wisdom

Question 3

What does OODA stand for

Answer 3

Observe Orient Decide Act

Question 4

Resource Pooling

Answer 4

Sharing of resources among multiple users

Question 5

Virtualization

Answer 5

Running multiple virtual machines on a single physical machine

Question 6

Elasticity

Answer 6

Freely scaling up/down as computing needs change

Question 7

Automatic deployment

Answer 7

Users can get resources for almost any workload on demand

Question 8

Metered billing

Answer 8

Pay per use, or pay as you go

Question 9

CIBC solution to banking evolutions

Answer 9

• Apple watch apps
• Hello home mortgages
• Natural voice interactions

Question 10

CIBC solution results

Answer 10

• High score from a mobile banking perspective

Question 11

Wendy’s digital transformation

Answer 11

Putting digital at the centre of the customer experience

Question 12

Professional golf digital transformation

Answer 12

Connected course

Question 13

Freight forwarding industry digital transformation

Answer 13

Allowed shippers to book online

Question 14

Canadian Olympic and paralympic teams digital transformations

Answer 14

Data analysis and insights

Question 15

TRIEC CRM use

Answer 15

• Matches mentors with mentees
• CRM sends out auto-generated emails, surveys, and completions

Question 16

Graham Construction solution

Answer 16

• Reporting on the go
• Smartphone use
• Fast reimbursements
• Paperless

Question 17

Chevron BPR

Answer 17

• Performed BPR followed by several BPI initiatives
• Six sigma methodology became standard
• Unified BPM

Question 18

Fitbit case details

Answer 18

• Personal trainer injured
• Fitbit data used in case
• Compared data/activity to pre-accident

Question 19

Fitbit case results

Answer 19

• Future cases used data from personal devices
• New data sources emerging

Question 20

Connected vehicle case result

Answer 20

• Automakers worried about apple and google developing cars
• Interest from law enforcement and insurance companies for more advanced vehicles

Question 21

AWS-Lionsgate case details

Answer 21

• Infrastructure costs expanding
• Increasing application workloads
• Tighter time-to-market requirements

Question 22

AWS-Lionsgate case outcome

Answer 22

• Less time to deploy
• Savings from data center space acquisitions
• System security concerns

Question 23

City of Yawata case problem

Answer 23

Physical server sprawl

Question 24

City of yawata solution

Answer 24

• Server virtualization and consolidation
• Microsoft Hyper-V
• Fujitsu hardware products

Question 25

City of Yawata outcome

Answer 25

- Reduced server number by 2/3 - Savings in space, power, and hardware maintenance

Question 26

Capstone mining case background

Answer 26

Wanted to eliminate data silos and move a newly acquired mine to ERP

Question 27

Capstone mining solution

Answer 27

Selected SAP solution with an aggressive timeline and budget

Question 28

Capstone mining outcome

Answer 28

Streamlined the business and provided real-time data to managers

Question 29

Under armour problem

Answer 29

- Needed to consolidate and analyze data - Needed to restructure the organization

Question 30

Under armour solution

Answer 30

- Integrated ERP - SAP HANA product

Question 31

Under armour resutls

Answer 31

- Problems integrating SAP HANA - Supply chain disruption - Change in management

Question 32

Paychex Problem

Answer 32

- Backlog of development requests

Question 33

Paychex Solution

Answer 33

- Move to DevOps model - Increased velocity and enhanced output

Question 34

Paychex Results

Answer 34

- Significant growth - Shorter development and deployment times

Question 35

Dry cleaners problem

Answer 35

- do not have time or skills to build app

Question 36

Dry cleaners solution

Answer 36

- Gigster.com founded to assist entrepreneurs - On-demand software development and design

Question 37

Dry cleaners outocme

Answer 37

- Within 1 year 15 laundry companies were on its SaaS platform - Freed up time for them to grow customers and partnerships

Question 38

Tesco Background

Answer 38

Wanted to upgrade CRM for better customer service

Question 39

Tesco solution

Answer 39

Acquired Splunk (software for searching, monitoring, and analyzing)

Question 40

Tesco outcome

Answer 40

Obtained full operational visibility to web site behaviour in real time

Question 41

Flexe background

Answer 41

Developed a software platform for supply-demand matching for warehouse space

Question 42

Flexe outcome

Answer 42

Built a marketplace without spending on physical facilities. Appealed to brick-and-mortars competing with amazon

Question 43

Indochino background

Answer 43

Started online and entered brick and mortar

Question 44

Indochino solutino

Answer 44

Adopted salesforce to replace its systems and provided multiple applications across departments

Question 45

Indochino outcome

Answer 45

Site traffic, revenue, and productivity all increased