CCS Certification Preparation > CCS Random Questions > Flashcards

CCS Random Questions Flashcards

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1
Q

What is CCS?

A

Customer Cloud Service

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2
Q

CCS is a ____ optimized & deployed on _________.

A

C2M; Oracle Cloud Platform

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3
Q

CCS comes with __________________ which accelerates

A

Standard Solution Package; implementation

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4
Q

What are the benefits of CCS?

A

Total Cost of Ownership that is lower and unlocks innovation through quicker uptake of product features

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5
Q

Standard Solution Package is a __________ solution for core __________ functions such as enrollments or start/stop transfer process, device management, field work or service order management or other areas that are applicable to utilities industry.

A

pre-configured; Meter-to-Cash

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6
Q

CCS comes with 2 main Cloud Implementation Accelerators: _______ & _______

A
  1. Pre-built full Meter-to-Cash nightly batch schedule that implementers may easily update and tailor for specific customer requirements
  2. Cloud data conversion toolkit and a starter pack definitions for tasks like: uploading data to staging tables, truncating tables, disabling and enabling indices
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7
Q

What are the different types of integration methods supported in CCS?

A
  1. Web Services

2. File-based

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8
Q

3 Key Areas of Utility Operation?

A
  1. Customer Service
  2. Operations
  3. IT
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9
Q

What are the core components of CCS?

A
  1. C2M Application
  2. Optimization for and deployment on Oracle’s cloud platform
  3. Standard Solution Package (w/c accelerates implementation
  4. Hardware & software setup
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10
Q

What are the 4 systems included in CCS Transaction Flow?

A
  1. CCB
  2. MDM
  3. SGG
  4. SOM
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11
Q

What are the kinds of data that CCB sends and receives to MDM, SOM, and SGG?

A
  1. Admin Data

2. Master Data

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12
Q

What kind of entities are being sent by SOM to CCB?

A
  1. Service Order Request

2. Service Order Completion

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13
Q

What are the functions of SGG?

A
  1. Commands to HE

2. Loads and normalizes Usage and Device Event Data

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14
Q

What are the functions of MDM?

A
  1. Usage Data Repository
  2. Interval Data Calculations
  3. Advanced Pre-billing Calculations
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15
Q

What does SOM do?

A
  1. Single engine for Customer Service Orders
  2. Automates work with SGG commands
  3. Field Work Orchestration
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16
Q

Usage requests and bill ____________ are requested at ________.

A

determinants; billing

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17
Q

Field work is orchestrated through _____________________.

A

Service Order Management

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18
Q

______________ includes data dictionary with an ERD of the entire system.

A

Application Viewer

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19
Q

You can run reports using _____________

A

BI Publisher

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20
Q

Field Work Orchestration create ____________

A

Field Work Requests

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21
Q

_____________ route field work requests to appropriate party.

A

Field Work Orchestration

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22
Q

What does VEE stands for?

A

Validation, Editing, Estimation

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23
Q

After the initial measurements are loaded, ______ rules are executed to validate and sanitize initial measurements.

A

VEE

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24
Q

Is it possible that a Measuring Component exists not connected to a device? (True or False)

A

True.
It can be “virtual” or “standalone”

A standalone measuring component is used to record measurements for something that does not have a
physical presence or is not associated to a particular device or service point. For example, you might create a standalone
measuring component to record the average daily temperature supplied by a weather station. Standalone measuring
components can be identified through Standalone Identifier.

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25
What are the synonyms for Measuring Component?
Registers/Channel
26
What are the types of Measuring Components?
1. Physical 2. Standalone (not connected to a physical device, ex: to record the average daily temperature supplied by a weather station) 3. Scratchpad (to experiment with measurement manipulation functions) 4. Aggregator (holds summarized usage from other measuring components. ex: hold total consumption for each postal code within a service territory)
27
When you create a scalar reading, is it also automatic that the system creates an IMD? (True or False)
True
28
What are used to define the size of an interval measuring component's intervals?
1. Interval Size | 2. Seconds-per-interval (SPI)
29
A device cannot have a combination of of interval and/or scalar measuring compoents. (True or False)
False. A device may have any combination of interval and/or scalar measuring components
30
Most residential scalar meters are using ________ measurements
subtractive
31
Can Interval measurements be subtractive too? (True or False)
True
32
Most residential interval meters are using _____________ measurements
subtractive
33
For scalar, consumptive measuring components are often used to measure _______.
demand, such as KW
34
____ acts as a multi-layered filtration system for IMDS
VEE
35
What are the possible sources of IMDs?
1. Head-end system 2. Estimation processes 3. Manually created by user
36
Types of VEE Groups?
1. Initial Load 2. Projection 3. Manual Override 4. Estimation
37
_______ VEE Group is used for "what if" services that are projecting future energy use for a measuring component
Projection
38
Where can you define Fallback VEE Groups?
Measuring Component Type
39
If the measuring component doesn't | have a VEE group specified for a role, the "_______" VEE group defined for the measuring component type is used.
fallback
40
Bills spawn _______.
Usage Request
41
Usage Request trigger _____________
Usage Transaction
42
Usage Transaction send ______________ to billing
Service Quantities
43
What's the shortcut key for Help?
Alt + F1
44
Is a dashboard considered a portal too? (True or False)
True
45
What are the types of zones?
1. Map zones (contain information that's been formatted with an HTML form) 2. Special purpose zones 3. Explorer Zones (grids of info)
46
What is AMI?
Advanced Metering Infrastructure
47
___ serves as a messaging broker to communicate with meters and other devices using a common interface
SGG
48
SGG provides an _____ to easily integrate with other sources.
ADK (Adapter Development Kit)
49
SGG/ADK platform can expand to allow other types of _____ & ______________
device; customer communications
50
What does SOM stands for?
Service Order Management
51
Oracle Utilities Service Order Management (SOM) delivers a new approach to handling the most common _________ order use cases for smart metering technology and traditional metering.
service order
52
CCB triggers specific ______ ______ ______ that are based on the classic customer scenarios
field activity requests
53
SOM receive requests from _____ and determines whether the installed device technology can support _______ ________.
CCB; electronic commands
54
CCB sends electronic commands via the Oracle Utilities ___.
SGG
55
SOM assumes that a ______ _______ system is in use. These systems provide several important functions: they remove the need for printed service orders, handle the assignment and scheduling of work to crews, and provide appointment booking services.
mobile workforce
56
What does ODM stands for?
Operational Device Management
57
ODM provides functionality to handle large volumes of _____ and to manage the _____, _____, maintenance, tracking and removal of those assets.
assets, receipt, installation
58
Does ODM support integration to other utility software? (True or False)
True
59
What does OUAF stands for?
Oracle Utilities Application Framework
60
OUAF screen is comprised of the following main areas:
1. Application Toolbar 2. Page Title Area 3. Object Display Area 4. Dashboard
61
The home page could be defined in ____________
User Preferences.
62
What is the Keyboard Shortcut for Home?
Alt + Shift + O
63
Oracle Utilities Meter Data Management can calculate and publish usage calculated from ______________ to service providers on an ongoing basis
measurement data
64
Usage calculations derive a usage transaction's usage _____ using the measurements linked to a usage subscription's ________.
quantities; SPs
65
A _________________ is an ongoing request to send one or more service points' usage to one or more external systems
Usage Subscription
66
Service Quantities are also called _____________.
Bill determinants
67
Usage Subscriptions define the Usage Calculation Group to be used to calculate _________.
Service Quantities/Bill Determinants
68
US must reference these two.
1. Service Provider (The service provider is used as the identity of the subscribing system.) 2. Contact
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