trade confirmation
confirmation delivery
when, as, and if issued contracts (when issued trades)
electronic delivery
customer account statements
net investment
appraised value
-per share estimated value reflecting an appraised valuation
- for DPP and unlisted REIT, performed at least annually by a third party
- derived from methodology that conforms to standard industry practice
disclosures
updating customer account info
transferring customer accounts between member firms
following a reg rep from one member firm to another
SEC rule 17a-3 and SEC rule 17a-4
written customer complaints
lifetime record
6 year records
3 years records
trade blotter
general ledger
stock ledger
customer ledger
customer account records
designated principals
death of an account holder
Steps
1) cancel open orders
2) freeze account
3) await instructions
holding customers mail