Ch 3

Question 1

“What are the types of requirements sources?”

Answer 1

1. Stakeholders
2. Documents
3. System in operation

Question 2

“What Are The Requirements Categorization According to the Kano Model?”

Answer 2

“Dissatisfiers are properties of the system that are self-evident and taken for granted (subconscious knowledge).

Satisfiers are explicitly demanded system properties (conscious knowledge).

Delighters are system properties that the stakeholder does not know or expect and discovers only while using the system—a pleasant and useful surprise (unconscious knowledge).”

Question 3

What are the Survey Techniques?

Answer 3

1. Interviews

2. Questionares

Question 4

What are the Creativity Techniques?

Answer 4

1. Brainstorming
2. Brainstorming paradox
3. Changing perspective
4. Analogy Technique

Question 5

What are the Document-centric Techniques?

Answer 5

1. System archaeology
2. Perspective-based reading
3. Reuse

Question 6

What are the Observation Techniques?

Answer 6

1. Field observation

2. Apprenticing

Question 7

What are the Support Techniques?

Answer 7

1. Mind mapping
2. Workshops
3. CRC cards
4. Audio and video recording
5. Modeling action sequences:
   a. use cases modeling
   b. prototypes

Question 8

What are the types of elicitation techniques?

Answer 8

1. Survey technique
2. Creativity Techniques
3. Document-centric Techniques
4. Observation Techniques
5. Support Techniques