Sympathy
You care that the client is hurting, but you don’t take on their feelings yourself.
Transference
Client viewing someone in their life or close to them.
Barter
Exchanging massage services for goods or services instead of money.
Beneficence
Actively doing good and working for the best interest of your client.
Repression
When someone unconsciously pushes away painful memories or feelings so they don’t have to deal with them.
Boundaries
limitations that can be set by the massage therapist and the client.
Slander
Saying something false about someone that hurts their reputation.
Confidentiality
Keeping a client’s personal and health information private—only sharing it if they give permission or if the law requires it.
open-ended
A question that can’t be answered with just “yes” or “no.” It encourages the client to share more detail.
Denial
Refusing to acknowledge a reality or feeling, often unconsciously.
regression
taking a step back phychologically when faced with stress
Active listening
Fully paying attention to what a client is saying—words, tone, and body language—and showing you understand.
Self disclosure
Sharing personal information about yourself with a client.
Rights
refers to the client having the ability to have informed consent and autonomy in makiing decisions that are in their best interest
Tort
wrongful act by one that is resposible for an injury or harm to another person and is considered a civil wront that bears liabilty.
Scope of practice
The specific procedures and services a massage therapist is legally allowed to perform.
Semi-permeable boundaries
Boundaries that allow some personal connection but still maintain professionalism.
Ethical dilemma
A situation which offers differing choices that conflict with a person’s ethics.
Permeable boundaries
boundaries that allow coversation, imformation, and emotions to flow freely between therapist and client.
Power differential
The imbalance of authority or influence between therapist and client.
Gravity
The seriousness or importance of a situation or action.
Passive listening
Hearing what the client says without fully engaging or responding.
libel
Writing or publishing something false about someone that harms their reputation.
Therapeutic relationship
A professional, trust-based connection between therapist and client focused on the client’s well-being.