a. To maximize shareholder value
b. To achieve success
c. To ensure that all stakeholders benefit from the value created by the firm
d. To be a responsible corporate citizen
b
a. Have used dressing up as a means of attracting attention and establishing identity
b. Have a knack for being in the right place at the right time
c. Have a consistency of direction based on clear goals
d. Have built a loyal fan base based on astute use of the media
c
a. Unrelenting commitment to ambitious goals
b. Clear goals, understanding their competitive environment, awareness of internal strengths and weaknesses, and effective implementation
c. Meticulous planning
d. Possessing superior resources that are deployed to build competitive advantage
b
a. Simple
b. Consistent
c. Long term
d. All of the above
d
a. The willingness of its CEO, Michael O’Leary, to challenge conventional notions of customer and employee satisfaction
b. Its use of secondary airports where costs are lower
c. The high operating costs of major airlines such as British Airways, Lufthansa, and Air France-KLM on short-haul routes
d. An integrated, consistent set of activities designed to maximize productivity and minimize operating costs
d
a. They share the same objective: to annihilate rivals
b. They share common concepts and principles
c. The nature of leadership is much the same whether in a military or business context
d. They are both concerned with tactical maneuvers to establish positions of advantage
b
a. There is no concept like tactics in business
b. Military strategy can only be learned through field experience; business strategy can be developed through analytical frameworks
c. The objective of military strategy is to defeat the enemy; most business strategies seek coexistence rather than annihilation
d. None - there is no conceptual difference
c
a. The increasing costs of corporate planning departments
b. Disappointing outcomes of corporate diversification
c. A more turbulent business environment that was increasingly difficult to predict
d. Growing disillusionment with central planning
c
a. Corporate strategy to business strategy
b. Industry analysis to resource and capability analysis
c. Forecasting macro trends to understanding technological change
d. Generic strategies to strategic differentiation
b
a. Shift their strategic focus towards the growth markets of Asia, Africa, and Latin America.
b. Rejecting shareholder value maximization in favor of maximizing stakeholder interests
c. Depend increasingly upon strategic alliances and other forms of collaboration
d. Prefer mergers and acquisitions to organic growth
c
a. Vision statement
b. Values statement
c. Mission statement
d. All the above
c
a. Reducing the number of choices being considered
b. Integrating and pooling the knowledge of different members of the organization
c. Facilitating the use of analytic tools
d. Providing algorithms that generate optimal solutions to strategic problems
d
a. Treated with skepticism
b. Checked against the company’s decisions and actions
c. Interpreted using modern techniques of textual analysis
d. Checked against its statements of vision and mission
b
a. How a firm competes in a particular industry or market
b. Which industries or markets a firm chooses to compete in
c. Both of the above
d. Neither of the above
a
a. The need to match internal organizational change with the rate of change in the external environment
b. The need to compete for today while preparing for the future
c. The need to keep abreast of technological change
d. Increasing responsiveness and innovation
b
a. An interactive process between strategic planners and line managers
b. A tension between the forces of centralization and decentralization
c. A process in which intended strategy is adapted as it is implemented
d. An example of the agency problem in which the interests of salaried managers displace the interests of owners
c
a. How turbulent and unpredictable is the external environment of the organization
b. How the organization is structured
c. The commitment of the organization to experimentation
d. Whether the organization has a formalized process of strategic planning
a
a. To identify the optimal strategy that a firm should adopt
b. To provide understanding of strategic issues
c. To substitute for manager’s intuition and creativity
d. To ensure that strategic decision making is assigned to the capable people within the organization
b