Change Theme

Question 1

How might changes to a project arise? (4)

Answer 1

From:

• project team members
• stakeholder requests
• complaints
• other factors

Question 2

What is the purpose of the change theme?

Answer 2

To identify, assess and control any potential and approved changes to baselines

Question 3

What is the definition of a baseline?

Answer 3

Reference levels against which an entity is monitored and controled

Question 4

What is the definition of an issue?

Answer 4

Anything that happens during a project which, unless resolved, will result in a change to a baselined product, plan or performance target, including time, cost, scope, quality, risk and benefits

Question 5

What are the three types of issues that may arise during a project?

Answer 5

1. A request for change (i.e. to change the baseline)
2. An off-specification
3. A problem or concern (any other matter that requires the project manager to resolve or escalate for decision or action)

Question 6

What is the definition of an off-specification?

Answer 6

Something that should be provided but is currently not being provided or is forecast not to be provided

Question 7

What is documented in the change control approach?

Answer 7

The procedure for change control and issue management, including roles and responsibilities and timing for activities and assessment scales

Question 8

What is change authority and who needs to set it?

Answer 8

The responsibility for agreeing to implement a change.

It’s the responsibility of the Executive to set it

Question 9

What is a change budget and who sets it?

Answer 9

The method of funding for changes

It is set by the Executive

Question 10

What is documented in a configuration item record?

Answer 10

Information about a product, such as its status, version and variants of each configuration item

Question 11

What is described in a product status account?

Answer 11

The state of all products within a set of limits (e.g. in a stage or the whole project)

Question 12

What is recorded in the daily log?

Answer 12

Any problems or concerns that the project manager can manage informally

Question 13

What is documented in the issues register?

Answer 13

Any issue that requires formal consideration

Question 14

What are the five steps under change control?

Answer 14

1. Capture (i.e. analyze what to do)
2. Assess (impact analysis on performance targets, business case and risk profile)
3. Propose (options and their effects on time, cost and risk)
4. Decide
5. Implement

Question 15

What is the role of corporate or programme management under the change theme? (1)

Answer 15

Provide the corporate or programme strategy for change control, issue resolution and configuration management

Question 16

What is the role of the Executive under the change theme? (5)

Answer 16

• Determine the change authority and change budget
• Set scale for severity ratings
• Set priority ratings for requests for change and off-specifications
• Provide advice to the project manager
• Make decisions on escalated issues

Question 17

What is the role of the Senior User under the change theme? (3)

Answer 17

• Raise issues
• Make decisions on escalated issues that focus on safeguarding the expected benefits
• Provide advice to project manager

Question 18

What is the role of the Senior Supplier under the change theme? (3)

Answer 18

• Raise issues
• Make decisions on escalated issues that focus on safeguarding the integrity of the complete solution
• Provide advice to the project manager

Question 19

What is the role of the Project Manager under the change theme? (3)

Answer 19

• Raise any issues
• Managing issues
• Manage the change control procedure

Question 20

What is the role of the Team Manager under the change theme? (2)

Answer 20

• Raise issues to the Project Manager

- Implement corrective actions where necessary

Question 21

What is the role of Project Assurance under the change theme? (1)

Answer 21

• Provide advice on examining and resolving issues

Question 22

What is the role of Project Support under the change theme?

Answer 22

• Administer the issue and change procedures, maintain configuration item records, produce product status accounts and assist the Project Manager in maintaining the issues register

Question 23

What are the minimum requirements under the change theme? (5)

Answer 23

• Define change management approach
• Define how product baselines are created, maintained and controlled
• Maintain an issue register
• Ensure that issues are captured, examined, managed and reviewed
• Use lessons to inform issue identification and management

Question 24

What are the two required products under the change theme?

Answer 24

1. Issue register

2. Change control approach