1
Q
What is e-commerce?
A
electronic or digital form of the exchange of goods and services between sellers and buyers.
2
Q
What are the major concepts of e-commerce?
A
- brick-&-mortar
- click-&-mortar
- virtual organization / pure play
3
Q
What are the classifications of e-commerce?
A
-B2B -B2C -B2B2C -C2B -intrabusiness EC -B2E -C2C -B2G
4
Q
What are the benefits of EC for organizations?
A
- globalization - bigger customers
- service - access 24/7/365
- cost reduction - rental, liabilities, and others
- competitive advantage - increase of profits & innovation
5
Q
What are the benefits of EC for customers?
A
- convenient - access as long as there is internet connection
- wider option - various selection of products
- price comparison - compare prices between different sellers
6
Q
What are the limitations of EC?
A
- security
- ethical
- payment
e-commerce
flashcards
Decks in class (2)
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