What is another name for the blood bank?
Immunohematology
What is the practice of blood drawing called?
Phlebotomy
Exsanguination is a term meaning that blood is:
Withdrawn to a dangerous or deadly limit
Which department coordinates with the lab for Therapeutic Drug Monitoring
Pharmacy
Which of the following is not a role of the phlebotomist:
a) obtaining blood specimens for diagnostic purposes
b) removing blood for the purpose of transfusions
c) blood removal for therapeutic purposes
d) starting or repositioning IV devices
d) starting or repositioning IV devices
What does certification involve?
Completion of an academic course and an examination to prove proficiency
Licensing in healthcare gives:
Legal permission to practice
In regards to patient interaction, which of the following is not true:
a) patients feel more relaxed if you continually remind them of your skill and expertise
b) appearance matters. Look the part and always wear your scrubs and ID badge
c) good public relations promote harmony amongst staff members
d) a phlebotomist will often be the only point of contact a patient has with the laboratory
a) patients feel more relaxed if you continually remind them of your skill and expertise
Safeguarding PHI (protected health information) was a primary goal of:
HIPAA
Communication barriers can be caused by all of the following except:
a) cultural diversity
b) hearing loss
c) emotions
d) active listening
d) active listening
Nonverbal communication involves kinesics which defined as:
the study of nonverbal communication
Which of the following is an example of negative kinesics:
a) eye contact
b) touching
c) smiling
d) frowning
d) frowning
Proof of participation in workshops to upgrade skills required by some agencies to renew certification is called:
CEUs
Outpatient phlebotomy, such as in a physician’s office or patient care service center, will be assigned a code for reimbursement using which of national coding system
CPT
The term used to describe sophisticated and highly complex medical care is
Tertiary care
Which of the following is an example of a barrier to effective communication with a patient?
a) not speaking a common language
b) patient is very young
c) patient is emotional
d) all of the answers are correct
d) all of the answers are correct
Ambulatory care us also commonly referred to as:
outpatient
