chapter 1-5 professional development

Question 1

Ethical dilemma is a situation where?

Answer 1

one person must take action to make a decision where the options given aren’t acceptable

Question 2

People skills are also known as?

Answer 2

“soft skills”

Question 3

How many objectives are there in communication environment?

Answer 3

9

Question 4

Handwritten communication usually occurs in health care for what specific uses?

Answer 4

patient safety or legal issues

Question 5

What does the ability to yield in a group setting mean?

Answer 5

people who are open minded and have fairness during team interactions

Question 6

Verbal communication can be?

Answer 6

written or spoken

Question 7

The surgical tech is mainly concerned with what?

Answer 7

statues (scope of practice) and liability

Question 8

State laws are enacted by what?

Answer 8

state and federal government

Question 9

Practice acts are enacted by?

Answer 9

state legislature and can be modified by legal proceedings

Question 10

Vertical abuse is what?

Answer 10

it’s bullying or attempting to embarrass or intimidate a person

Question 11

Administrative law deals with?

Answer 11

the federal and state agencies that are enforced by regulations

Question 12

Civil law protects rights of who?

Answer 12

individuals when one person or organization violates the right of another

Question 13

Tort law is what?

Answer 13

actions that result in physical or psychological harm or injury to another

Question 14

The locker room can be considered what type of area?

Answer 14

transitional area

Question 15

The most basic human needs are?

Answer 15

physiological

Question 16

What individual needs to be physically close to their caretakers?

Answer 16

Infants

Question 17

What individual becomes frustrated and anxious when separated from their primary caretaker?

Answer 17

Toddlers

Question 18

What individuals have a strong fear of the unknown?

Answer 18

Preschoolers

Question 19

What children are more compliant and cooperative with health care personnel but can tend to withdraw from their caretakers?

Answer 19

School-age children

Question 20

What individuals are more sensitive about body image and physical changes?

Answer 20

Adolescents

Question 21

What is an example of infantilizing in healthcare?

Answer 21

Talking to an older patient as if they were a small child