Decision-making procedures cannot be specified
in advance for some complex decision situations.
Decision structure
Information systems for the strategic information
needs of top and middle managers.
Executive information
system (EIS) (
Systems that produce predefined reports for
management.
Management information
system
Provide an interactive modeling capability tailored to the specific information needs of managers.
Decision support system
Provides business information and analytical tools for managers, business professionals, and business
stakeholders
Business intelligence (BI)
A collection of mathematical models and analytical techniques.
Model Base
Analyzing the effect of changing variables and
relationships and manipulating a mathematical
model.
Analytical modeling
. Changing revenues and tax rates to see the effect on net profit after taxes.
Analytical modeling - What-if analysis
Changing revenues in many small increments to
see revenue’s effect on net profit after taxes.
Analytical modeling - Sensitivity Analysis
Changing revenues and expenses to find how
you could achieve a specific amount of net profit
after taxes.
Analytical modeling - Goal seeking analysis
Real-time analysis of complex business data.
Online analytical
processing (OLAP)
Changing revenues and expenses subject to
certain constraints to achieve the highest profit
after taxes
Optimization analysis
Attempts to find patterns hidden in business data in a data warehouse.
Data mining
Using intranets to gather, store, and share a
company’s best practices among employees.
Knowledge management system
Represents complex data using three-dimensional graphical forms
Data visualization system (DVS)
A customized and personalized Web interface to
internal and external information resources available through a corporate intranet.
Enterprise information portal
(EIP)
An enterprise information portal that can access
knowledge management functions and company knowledge bases.
Enterprise knowledge portal
Information technology that focuses on the development of computer functions normally associated
with human physical and mental capabilities.
Artificial intelligence (AI)
Development of computer-based machines that
possess capabilities such as sight, hearing, dexterity, and movement.
Robotics
Computers that can provide you with computer simulated experiences.
Virtual reality (VR)
An information system that integrates computer graphics, geographic databases, and DSS
capabilities.
Geographic information system
(GIS)
A knowledge-based information system that acts
as an expert consultant to users in a specific application area.
Expert system (ES)
A collection of facts and reasoning procedures in a specific subject area.
Knowledge base
A software package that manipulates a knowledge base and makes associations and inferences leading to a recommended course of action.
Inference engine (
