Chapter 10: Control and Command, CIMS, Emergency Management

Question 1

TENR

Answer 1

Threat, Exposure, Necessity, Response

Question 2

Define Threat

Answer 2

any individual, and act, or anything likely to cause harm or potentially hinder Police in the performance of their duties

Question 3

Define Exposure

Answer 3

Potential for harm to people (physical or otherwise), or the security of places and things

Question 4

Define Necessity

Answer 4

the need to intervene now, later, not at all

Question 5

Define Response

Answer 5

Any response is proportionate and based on considered assessment of Threat, Exposure and Necessity

Question 6

The response to any situation must be…

Answer 6

Considered, timely, and proportionate

Question 7

What is Control?

Answer 7

Control refers to the responsibility for coordinating and directing response to an incident. Includes the authority to assign tasks to another agency, coordinate their actions to integrate a wider response.

Control does not include ownership or administration of another agencies resources

Operates horizontally between response agencies

Question 8

What is Command?

Answer 8

Command is the Internal ownership of a response agency; admin, responsibility and direction of that agency as part of the wider response.

NZ Police consider it “the authority that a Commander in NZP lawfully exercises over assigned staff by virtue of rank or assignment”.

It operates vertically within an organisation.

Question 9

What are the three essential elements of Command and Control?

Answer 9

• Leadership
• Decision making
• Control

Question 10

What is a decision log

Answer 10

A record of key decisions made by the controller/commander

Question 11

Why does NZP use Coordinated Incident management System (CIMS) as its command and control model? (5)

Answer 11

1. Provides one model of command, control and coordination
2. It is consistent and required in any interagency response in NZ
3. It is understood and practiced by our multiagnecy partners
4. It is consistent with command, control and coordination SOPs already in place
5. It is already practiced at all levels of Police

Question 12

At what 3 specific command levels do police conduct duties?

Answer 12

1. Tactical
2. Operational
3. Strategic

Question 13

Do all events and incidents at all levels require Commanders?

Answer 13

Not for Operational or Strategic levels but all Tactical level events, no matter how minor require a tactical level commander

Question 14

Almost all Policing occurs at what command level?

Provide 5 examples of functions undertaken by a commander at this level

Answer 14

Tactical command level.

1. Command of inner cordon,
2. command of immediate situation,
3. Command of all Police and resources within cordons,
4. Command within intent provided by operational Commander and Strategic Commander (if one is appointed)
5. Manage interagency coordination at a tactical level

Question 15

When does an Operational Command level exist?

Provide 5 functions of the Operational level Command?

Answer 15

Command level exists where there is are:

• multiple tactical level activities
• complexity requires higher level of command

Functions under taken at this leel include:

• Command of the overall incident or incidents (including Police response)
• Command over resource distribution to support tactical commanders,
• Command the response outside area of tactical deployment e.g AOS Op,
• Manage interagency coordination at operational level
• Command response within the strategic Commanders intent

Question 16

When is the strategic command level applied?

Provide 4 functions at this level

Answer 16

Applies when the scope, consequence, community or political implications of an event is significant and requires dedicated attention.

Functions include:

• Command overall Police response,
• Command multiple operational level activities like cross district events,
• Command the community consultation response,
• Provide liaison between the Operation and Police Executive, government, media and agencies.

Question 17

What are the principles of COMMAND & CONTROL (5)

Answer 17

• Unity of CaC. Only one CaC structure at one time
• Span of CaC. flexible but between 2 - 7 direct reports
• Continuity of CaC. not disrupted during transfer of authority
• Delegation of CaC. centralisation at CaC, decentralisation at execution.
• Obligations of CaC. CaC’er responsible for Health and Safety of staff and wider reputation of Police.

Question 18

Explain Unity of CaC

Answer 18

• Only one Control or Command Structure
• Controller/Commander responsible for succesful outcome of Op
• Has authority to control all police resources commited to operation
• Clear chain of command

Question 19

In terms of Span (CaC) - how many staff should a person ideally have reporting to them?

Answer 19

2 - 7, depending on the complexity of the incident or operation

Question 20

In terms of CONTINUITY of CaC what must it be?

Answer 20

Sustainable. This includes a mechanism whereby CaC can delegate tasks and have have identified officers as replacements as necessary. There must be a process to ensure operations are not disrupted or delayed during the transfer of authority.

Question 21

What must occur when controllers and commanders are DELEGATED responsibility for their parts of an operation?

Answer 21

At all levels Controllers and Commanders should be given the necessary direction and resources to conduct the task without interference.

Question 22

What are the OBLIGATIONS of a Controller or Commander (4)

Answer 22

• Responsible for Community safety
• Responsibel for health and wellbeing of staff
• Responsible for the wider reputation of Police
• They behave lawfully, ethically and professionally

Question 23

What is an “appreciation”?

Answer 23

A process for problem solving and decision making

Question 24

What is the police “appreciation” format?

Answer 24

AFCO.

• Aim
• Factors
• Course of Action
• Outline Plan

Question 25

Where is the Aim derived from? How is it written?

Answer 25

Guidance or intent set from higher control or command level. If no higher level of commander is appointed, the commander of the Police response must determine the the Aim. Generally starts 'To' and will outline 'what' of the operation. It can include 'how, when, why or where'.

Question 26

What is a "factor"?

Answer 26

A factor is the circumstance, facts or influences which might impact on the conduct of the operation

Question 27

What factors should always be considered? (14)

Answer 27

1. Ground (terrain and location) 2. Time and space (changes to scene ie school finishing, peak traffic; tide) 3. Weather (forecast; winds etc) 4. Risk (TENR, to staff, public, offenders, reputation) 5. Legislation (power to act/arrest) 6. Budget 7. Media 8. Political considerations 9. Police role (why are we here?) 10. Log (planning phase log, event log, decision log) 11. Health and Safety 12. Intelligence 13. Community impact assessment (affecting Trust and confidence) 14. Offenders (most likely course & most dangerous course of action)

Question 28

What three headings should be in an outline plan?

Answer 28

SME * Situation * Mission * Execution

Question 29

What is an Action plan?

Answer 29

Details desired outcome, key tasks for management of an incident, and the measures that will be taken to achieve outcome. Referred to in CIMS as an Action plan, also known as an operation order.

Question 30

What is the duration of an Action Plan?

Answer 30

For an operational period defined by the controller, which allows sufficient time for the plans objectives to be achieved.

Question 31

When are new action plans developed? (3)

Answer 31

* Objectives in original plan acheived * Significant situation change where original objectives can't be met * Objectives changed by controller

Question 32

What are the principles of an operation order/action plan?

Answer 32

Op Orders should be written, and must be **Clear** and **Simple**, as **Accurate** as possible and clearly **Capable of Execution**

Question 33

What is the format for Op Orders?

Answer 33

GSMEAC * Ground * Situation * Mission * Execution * Administration and Logistics * Command and Signals

Question 34

How many sentences make up the mission statement?

Answer 34

One (and it should start with "To...")

Question 35

Who must be named in command and signals?

Answer 35

Controller and 2IC

Question 36

How are Op Orders briefings generally conducted?

Answer 36

Generally key staff will be briefed within an “Orders Group” or “O Group”. In some cases all operation staff may attend, while in larger operations only key group commanders may attend. Subordinate Controllers/Commanders may then prepare and deliver their own orders to their staff.

Question 37

How must orders be given?

Answer 37

Directly to the person receiving them

Question 38

How should questions be handled?

Answer 38

In an allotted question time, specifically from each recipient (no general q's)

Question 39

What is the NCCC and MOC?

Answer 39

National Command and Control Centre (operates 24/7) Major Operations Centre (MOC activated depending on level of support required) Both located at PNHQ. Where an incident or emergency requires higher level of CaC, or the management of inter district support, the NCCC and MOC may take responsibility for coordinating all significant or national and international operation.

Question 40

What is RIOD (3)?

Answer 40

* Real time Intelligence for Operational Deployment emergency management system which is used to support and command operations across the Police. * It provides a common operating picture based on a 'single source of truth' to enhance siutation awareness, and facilitate planning and collaboration * Used to provide common platform linking Intel, Ops and deployment to enable Police to be well informed, well planned and well directed

Question 41

What is CIMS?

Answer 41

Coordinated Incident Management System

Question 42

What does CIMS define an 'incident' as?

Answer 42

Occurrence that needs a response from one or more agencies. Most are emergencies, though also used to manage incidents such as large public gatherings

Question 43

What is the purpose of CIMS? (2)

Answer 43

* Establishing common structures, functions, terminology within framework that is flexible, modular and scaleable so it can be tailored to circumstances of incident * Enable agencies to develop own processes, procedures and training for execution of CIMS

Question 44

For CIMS - what is the definition of an Emergency?

Answer 44

A situation posing immediate risk to life, health, property or the environment that requires a coordinated response

Question 45

What are the components of emergency management? (4Rs)

Answer 45

* **Risk Reduction** (measures such as health promotion, bulding code etc) * **Readiness** (Recovery needs to be included in readiness planning) * **Response** (to manage consequences of hazards, support affected communities, establish basis for recovery) * **Recovery**

Question 46

What are some common response objectives? (10)

Answer 46

* Preserve life * Preserve economic and social acticity * Preserve governance * Protect assets, including buildings and their contents * Protect natural and physical resources * prevent escalation of the emergency * Provide essential services * Provide animal welfare * maintain law and order * Care for sick, injured and dependant

Question 47

What are the CIMS principles? (3)

Answer 47

1. **Responsive to Community needs**. Any response mitigate/manage consequences on community, Personel must recognise rights of individual, treated with fariness and dignity. Communities to actively participate rather than wait for assistance 2. **Flexibility**. Allows CIMS to be modular and scaleable. Adaptable to any situation 3. **Unity of effort**. Common objectives are met. Allows organisations with specific mandates to support each other while maintaining their own authorities.

Question 48

What are CIMS Characteristics? (5)

Answer 48

1. Common structures, roles and responsibilities 2. Common terminology 3. Interoperability 4. Management by objectives 5. Engaging Iwi

Question 49

How does CIMS benefit by engagement with Maori in response and recovery? (7)

Answer 49

* strong networks * access to community focal points (marae) * ability to mobilise resources appropriately * understanding of tikanga (marae protocol, burial practices) * able to identify and assess iwi needs * understanding of the local landscape, including history and sacred sites * an ability to link with other cultures

Question 50

What should engagement with Maori in response and recovery be based on? (3)

Answer 50

* Partnership built on mutual respect and shared values. Follows treaty principles of participation, protection and partnership * recognise capability of Maori to support response and recovery * Collaberation with Maori and emergency mangement during and after event across all 4 R's

Question 51

What is a the lead agency?

Answer 51

The agency with mandate to manage response through legislation, under protocols, by agreement, or because it has expertise/experience. Establishes control to coordinate response of all involved agencies. This may change between each of the 4R's phases

Question 52

What happens when the Lead Agency can't be readily identified?

Answer 52

Response agencies may adopt joint 'unified control'

Question 53

What is a support agency?

Answer 53

An agency that provides support to the lead agency. The lead agency tasks and coordinates support agencies' resources and actions. Support agencies often have statutory responsibilities and objective of their own that the lead agency needs to accommodate.

Question 54

What do lead and support agencies have to ensure prior to incidents?

Answer 54

Lead agency has to ensure plans are in place prior to incidents that they will lead. Support agencies will assist in developing these.

Question 55

What is a fundamental responsibility of lead agencies?

Answer 55

Integration of support agencies into the response.

Question 56

What are the functions and resonsibilties that need to be considered at an incident? (7)

Answer 56

* **CONTROL** - Coordinates and controls response * **INTELLIGENCE -** Collects and analyses informaiton. Relating to status, hazards and context of incident * **PLANNING -** Response activities and resource needs. develop action plans * Develop long term and contingency plans * assist with planning transition to recovery * convene, conduct planning meetings * forecast resource requirements * **OPERATIONS -** Direction, coordination and supervision of response elements. Should include members of other agencies * Implementation of Action Plan * volunteer coordination * liaison with other agencies * **LOGISTICS -** Generally needed before other functions, set up early. * Personnel, equipment, supplies, finance, services etc * **PIM** (public information management) - messages for public, media. Liaise with community. May issue warning on direction of Controller * **WELFARE** - managing consequences of incident on individuals, whanau and communities.

Question 57

What does IMT stand for and what is their role?

Answer 57

IMT: Incident Managemet Team The IMT assist the controller by providing advice, specialist knowledge, and manage the functions with the area of responsibility.

Question 58

In addition to the CIMS funtion managers, the IMT may include (4)

Answer 58

* Response manager * Technical experts * Health and safety advisors * Iwi representation

Question 59

A protracted response may scale up and down several times depending on the nature of the incident and the response required. What does the decision to scale up or down a CIMS response need to take into consideration (3)?

Answer 59

* **Safety** response personel, public and property * **Size and Complexity** * **Span of Control**

Question 60

In a single agency incident level response where the personnel are all from one agency. Who is forward commander (or incident controller) at a small single agency incident?

Answer 60

The senior first arriving responding officer. They have responsibility for all CIMS functions.

Question 61

If a single agency response progresses into a multi agency response, what should the controller do when incident controller changes? Why would the incident controller change?

Answer 61

1. A detailed handover is required. 2. May be to a more senior, better qualified official or control is handed to the lead agency

Question 62

What is the Incident Controller of a multi agency response responsible for?

Answer 62

Overall direction of response activities across all responding agenices Includes tasking and coordinating other support agencies, who action those tasks within their own command structures

Question 63

Should personnel from other support agencies be included in the Incidnet Control Point (ICP)?

Answer 63

Yes, to ensure access to their special knowledge and to ensure the incorporation of their agency requirements and resources

Question 64

When is an Emergency Operations Centre (EOC) established?

Answer 64

To coordinate multi-agency or multi incident response between respective Incident Control Points (ICPs). Each ICP will have an incident controller and assigned response element so coordination between sites is required. Activated when: * Several incident level responses at different sites * Offsite coordination and support required * multi agency or multi incident responses

Question 65

What should a local Controller overseeing multiple response sites, each with their own incident controllers, do? (6)

Answer 65

1. Define their own command and control relationship with each incident controller 2. receive detailed briefings from incident controllers 3. provide coordination between ICP's 4. inform ICP's of resources available 5. consider allocation of resources accross ICPs and resource elements 6. ensure Comms and support arrangements are activated and communicated

Question 66

How should changovers of the IMT occur? (2)

Answer 66

* Outgoing personnel only leave once replacements briefed * Changeovers * increase personnel safety and reduce risk * do not disturb response operations * staggered to ensure continuity of repsonse operations

Question 67

What does S41 National Civil Defence Emergency Management Plan make NZP the agency reponsible for?

Answer 67

Coordinate inquiries to: * assist family, whanau and next of kin make contact with each other * Trace missing persons * Notify next of kin Inquiry involves identification of people affected and assisting famly members/significant others to make contact

Question 68

During first 72 hours of an emergency, all resources (including telecommunications network and responding agencies) can be impacted. What are public encouraged to do in first 72 hours of an emergency?

Answer 68

* Use their usual and pre-planned means of contacting family * When these means have been exhausted and genuine fears for persons safety to inquire with Police

Question 69

What support agencies can police use to faciltate inquiries? (5)

Answer 69

* National Emergency Managment Agency (NEMA), CDEM welfare registration system * MOE * MFAT information about foriegn nationals * MOH, DHB's Ambulance (Primary Care). Patient registraion NHI database * Red Cross. International tracing facility via RFL (Restoring Family Links)

Question 70

Define Emergency (CDEM Act 2002) (3)

Answer 70

Emergency means a situation that- A. Is the result of any happening, whether natural or otherwise, including, without limitation, any explosion, tsunami, land movement, flood, storm, tornado, cyclone, serious fire, leakage or spillage of any dangerous gas or substance, technological failure, infestation, plague, epidemic, failure of or disruption to an emergency service or a lifeline utility, or actual or imminent attack or warlike act; and - B. Causes or may cause loss of life or injury or illness or distress or in any way endangers the safety of the public or property in NZ or any part of NZ; and - C. Cannot be dealt with by emergency services, or otherwise requires a significant and coordinated response under this Act

Question 71

Sections 86 - 92 Civil Defence Emergency Management Act 2002 give Police powers (including any person acting under their authority) if a state of emergency is in force in any area. Outline s86

Answer 71

S86 - For the preservation of human life, power to evacuate any premises or place including Public Place, and the exclusion of persons/vehicles from any premises or place including Public Place

Question 72

Sections 86 - 92 Civil Defence Emergency Management Act 2002 give Police powers (including any person acting under their authority) if a state of emergency is in force in any area. Outline s87

Answer 72

S87 - Entry onto premises (breaking in if neccessary) if RGTB to save life OR permitting/facilitating the carrying out of any urgent measure for the relief of suffering or distress

Question 73

Sections 86 - 92 Civil Defence Emergency Management Act 2002 give Police powers (including any person acting under their authority) if a state of emergency is in force in any area. Outline s88

Answer 73

S88 - In order to prevent/limit the extent of the emergency, totally or partially prohibit/restirct public access, with or without vehicles, to any roads or public place if public emergency in place

Question 74

Sections 86 - 92 Civil Defence Emergency Management Act 2002 give Police powers (including any person acting under their authority) if a state of emergency is in force in any area. Outline s89

Answer 74

S89 - To prevent/limit extent of emergency, removal of aircraft, ship, train or vehicles etc impeding defence emergency management, using force if necessary to break into such aircraft, ship, train, vehicles etc

Question 75

Sections 86 - 92 Civil Defence Emergency Management Act 2002 give Police powers (including any person acting under their authority) if a state of emergency is in force in any area. Outline s90

Answer 75

S90 - If SOE in place AND in opinion of IC or constable it is necessary for the preservation of human life, requisition power over any land, building, vehicle/ship etc, animal, materials/equipment, furniture/bedding, food, medicine/meidcal supplies or any other equipment/materials/supplies - Must give a written statement specifying WHAT and WHOM the control of the property will be placed under

Question 76

Sections 86 - 92 Civil Defence Emergency Management Act 2002 give Police powers (including any person acting under their authority) if a state of emergency is in force in any area. Outline s91

Answer 76

S91 - Power to give directions, verbally or in writing, to stop something contributing to emergency, or take action to prevent or limit emergancy

Question 77

Sections 86 - 92 Civil Defence Emergency Management Act 2002 give Police powers (including any person acting under their authority) if a state of emergency is in force in any area. Outline s92

Answer 77

S92 - Power to examine, mark, seize, sample ,secure, destroy, disnfect, seize things in order to prevent or limit emergency

Question 78

What are the requirements under S. 93 Civil Defence Emergency Management Act 2002?

Answer 78

S93 - requirement to provide ID if requested and explain authority acting under

Question 79

Who fills role of initial command of incident reported to the Emergency Communications Centre?

Answer 79

Emergency Comms Centre Shift Commander

Question 80

What must be considered before control is transfered to field units? (3)

Answer 80

1. Comms is usually best equipped to control the response in the early stages 2. Highest ranking person is not always the most appropriate to take control 3. Designated incident controller is not to take over until * establish ICP * Familiarised with incident, obtained a briefing * formulate a response plan

Question 81

What is the standard sequence of information provided by dispatcher once event location and type has been determined? (6)

Answer 81

1. Summary of incident including weapons 2. Time delay 3. Direction of travel 4. Mode of travel 5. Description of offender/vehicles 6. Additional relevant information (hazards, weapons etc)

Question 82

When should lessons learnt be reflected on in an operation?

Answer 82

Daily during the operation AND at the conclusion