Chapter 11: Communications

Question 1

C11 Communications: Terms and terminology

Answer 1

• Acknowledgment - An acknowledgment shows receipt of the message, but not necessarily agreement with the message.
• Approval - требуется явное подтверждение
• Information Radiators (agile) - e.g. KANBAN with WIP. May include: features delivered/remaining, Risks, Burn charts, Who is working on what, Velocity/Defects metrics, Story maps

Question 2

Project Reporting - types of reports

Answer 2

• Status report - generally static (relating to a moment in time). Or compare with the perfomance measurement baseline??
• Progress report - describes what has been accomplished
• Trend report - past performance up to the point the report is created
• Forecasting report - looks only in the future
• Variance report - compares actual results to performance measurement baselines
• Earned value report - integrates scope, cost, and schedule measurements to assess project performance relative to baselines and variances
• Progress metrics - reports such as Cumulative Flow Diagrams and burnup charts are used to assess performance
• Retrospective findings - used to inspect, adapt, and improve project and team performance
• Lessons learned - summarties of lessons learned that may be used immediately on the project or used for future projects