9 Random factors influencing the run-off of claims reserves
(sources of process error)
We can consider the run-off of claims reserves to be a random process, with many random factors influencing the outcome. These uncertain factors include:
1. the occurrence and severity of claims
2. the notification delays on individual claims
3. legal changes that affect the size of awards
4. legal changes that affect the ‘heads of damage’ awarded. This can change the types of loss recognised in compensation awards for serious injuries, for example loss of income, medical and nursing costs
5. changes in the litigiousness of society
6. levels of claims inflation which is often related to levels of price inflation and wage inflation in the economy
7. court rulings on liability or quantum of individual claims not foreseen by claims handlers and/or not in the historical data
8. changes in the mix of claim types, either caused by an underlying change in claim type experience or by changes in the mix of business written
9. changes in claims handling, either because of policy changes or because of external events, for example a catastrophe leading to claims handlers being over-stretched
10. the emergence of new types of claim
changes in the way claims are settled, for example if more claims are settled in the form of a series of payments rather than as lump sums (in the UK this is referred to as a PPO).
These factors contribute to the uncertainty underlying the process of the run-off of claims.
“Heads of damage”
Types of loss recognised in compensation awards for serious injuries, such as loss of income, medical and nursing costs, etc.
Further uncertainties in using historic data to project the run-off of claims (3)
4 Terms used to identify the sources of uncertainty
PREDICTION ERROR OR STANDARD ERROR = PARAM/ESTIMATION ERROR + PROCESS ERROR
Process uncertainty
The uncertainty in what the future outcome will be.
This is the randomness of the underlying process.
Parameter uncertainty
The uncertainty in selecting parameters within the reserving process, and hence the results.
Model error
The error/uncertainty arising from the fact that we might select an inappropriate model to derive our reserve estimates.
Systemic error
The uncertainty arising from unforeseen trends or shifts away from the current claims environment.
Stochastic claims reserving can be used to: (6)
3 Main benefits of using a stochastic approach for reserving
5 Drawbacks to stochastic reserving
3 ways in which the appropriateness of any model might be tested
3 Types of stochastic claims reserving models
3 relative merits of stochastic and deterministic approaches
Define “reserve risk”
The risk in respect of financial losses that could arise if the actual claim payments from expired business turn out to be higher than reserved for.
Analytical methods:
4 Distributions which might be specified for the claims process:
Mack model
The Mack model reproduces chain ladder estimates, and make limited assumptions about the distribution of the underlying data, specifying the first two moments only.
3 Key assumptions of the Mack model
Bootstrapping
Involves sampling (with replacement) multiple times from an observed data set in order to create a number of pseudo data sets. We can then refit the model to each new data set, and obtain a distribution of the parameters.
In the context of claims reserving, “bootstrapping” often refers to bootstrapping the ODP (over-dispersed Poisson) model.
4 Keys assumptions of “Bootstrapping/ODP model”
Why might claims run-off between lines of business be correlated? (6)
5 Issues with stochastic claims reserving models
Bayesian stochastic reserving method
Bayesian methods use
… a prior distribution for the variable
… in combination with the data
… to produce a posterior distribution for the predicted variable
3 Advantages of the Bayesian method