The information required on the _______ includes:
• customer account number
• registered representative identification number
• order is solicited or unsolicited,
• order is subject to discretionary authority
• description of the security (symbol),
• number of shares or bonds to be traded
• action (buy, sell long, or sell short)
• options (buy, sell, covered
• uncovered, opening, or closing)
• order restrictions and price qualifications (e.g., market, GTC, or day order)
• type of account (cash or margin)
• time the order was received
• time of entry, and the price at which it was executed
order ticket
A registered principal must approve the order promptly after execution. FINRA’s interpretation of the term promptly after execution is no later than the _____ of the trading day. Approval consists of checking for errors and—especially for discretionary accounts or trades in high-risk securities ________. Errors do happen.
end
suitability
Errors do happen. A customer order is most susceptible to error at two points:
A. ________ of the order between customer and broker
B. ________ of the order from broker to wire operator.
communication
transmission
Breakdowns in communication in the ordering process most often occur because of inaccurate information on an order ticket. For example, a buy limit order could be _______ entered as a buy stop order or a market order entered as a limit order. Sometimes, when a customer has more than one account, the order ticket is written for the wrong account. This can happen when there is a ________ and each has their own account and they also have a joint account. In the rush to get the trade done, the registered representative may hit the wrong button.
mistakenly
married couple
Two items that are not on an order ticket are the ______ and the client’s _______. The account name or number (if a numbered account) must be on an order ticket before order execution.
current market price of the security
name or address
If a mistake is made (e.g., a wrong account number), no change to the order can be made without the approval of a ________ or a ______. All the facts surrounding the change must be put in writing and retained for ______ years.
principal or the branch manager
3 years
The registered representative receives a specific report after a trade is executed. He first checks this document called the “_________” against the order ticket to make sure that everything was done as the customer requested. If everything is in order, he reports the execution to the customer. If an error exists, the representative must report it to the branch office manager or principal ______.
execution report (Report of Execution)
immediately
Changing an account number on an ________ requires manager approval.
order ticket (cancellation and rebilling)
Sometimes the details of a trade are reported to a customer incorrectly. Even when the reporting mistake was made by the ______, the actual trade is binding on the customer. However, if execution takes place outside the customer’s instructions, the trade is _______.
firm
not binding
For example, if the customer order was for 200 shares and the trade was reported as 300 shares, the customer is not obligated for the extra 100 shares.
FINRA rules require that a record of any errors be reported to the person designated to receive such error reports by the firm. At a broker-dealer, that individual would always be a ______ or someone who holds a ________ license. If justified, a _______ person with the broker-dealer (but not a registered representative) may correct a bona fide error. A representative of a broker-dealer cannot do this because of the concern that any such correction may conceal individual misconduct. All such reports should be made immediately in writing and retained for ____ years under the general record retention rules. These reports may be referred to as:
1. error reports
2. error records
3. trade correction reports
4. any number of generic names a firm might assign to them.
manager
principal’s
supervisory
3 years
The last basic step taken once the order leaves the broker-dealer’s hands is payment. As would be true when shopping anywhere, the final step is the cashier. In our business, if the trade is on margin, then there is a quick stop at the _____ department to determine the final bill (the amount of the call option-premiums paid/received) before it goes to the final location of the cashier.
Margin
Margin is using credit. So obviously, the margin department handles credit. Students miss questions like this because they think there is a trick.
Quoting Systems:
Orders generally begin by getting a quote for the security. These quotes can come from:
A. __________
B. __________
C. __________
A. Nasdaq Quotation Service (NQS)
B. Trade Reporting and Compliance Engine (TRACE)
C. Trade Reporting Facilities (TRFs)
Quoting Systems:
Nasdaq Quotation Service (NQS):
The system provides three levels of stock quotation service to the securities industry:
Nasdaq Level ______ is available to registered representatives through a variety of public vendors. This level displays the inside market only, the highest bids and the lowest asks for securities included in the system, and other basic information such as last sale and volume. Normal market price fluctuations prevent a registered representative from guaranteeing a price to a client.
Nasdaq Level 1
Quoting Systems:
Nasdaq Quotation Service (NQS):
The system provides three levels of stock quotation service to the securities industry:
Nasdaq Level ______ is available to approved subscribers only. This level provides the current quote and quote size available from each market maker in a security in the system. To list a quote on this level, a market maker must guarantee that the quote is firm for at least 100 shares.
Nasdaq Level 2
Quoting Systems:
Nasdaq Quotation Service (NQS):
The system provides three levels of stock quotation service to the securities industry:
Nasdaq Level ______ provides subscribers with all the levels of services and allows registered market makers to input and update their quotes on any securities in which they make a market.
Nasdaq Level 3
Quoting Systems:
Nasdaq Reporting:
The computerized information system that tracks _______ equities trading is called the National Association of Securities Dealers Automated Quotation service (Nasdaq). Most of the services we are going to discuss apply largely or exclusively to Nasdaq.
Over-The-Counter (OTC)
Quoting Systems:
The _________ provides a computer link between broker-dealers that trade Over-The-Counter (OTC).
Nasdaq Quotation Service (NQS)
Quoting Systems:
Nasdaq Reporting:
Not all Over-The-Counter (OTC) securities are listed on Nasdaq. For instance, _______ and _______ securities, while they are only traded Over-The-Counter (OTC), are not listed on Nasdaq. They are bought directly from the issuer.
government and municipal
Role of the NYSE Designated Market Maker (DMM):
A DMM is a person who represents a member firm of the NYSE. The DMM’s primary role is to facilitate trading in certain stocks. DMMs must make a market in the stock they trade by displaying their best bid and ask prices to the market during trading hours. They also are required to maintain a _______ in the stocks they trade. They do this by stepping in with their own capital to help reduce _______ when there is an imbalance of buy and sell orders. Although the number of stocks a DMM trades depends on how actively the stock trades, most DMMs are responsible for trading between _____-_____ stocks.
fair and orderly market
market volatility
5–10
Role of the NYSE Designated Market Maker (DMM):
In addition to maintaining an orderly market, a secondary function of the DMM is to minimize _____ that may occur at the opening of daily trading. They do this by buying or selling (as a dealer) stock from ______ only when a need for such intervention exists. Otherwise, the DMM lets ______ supply and demand set the market’s course. Maintaining a market in a stock requires considerable financial resources. Therefore, the DMM must have enough ______ to maintain a substantial position in the security.
price disparities
their own inventory
public
capital
Role of the NYSE Designated Market Maker (DMM):
A DMM must abide by certain NYSE floor rules in the daily conduct of her business. The DMM:
avoid
NYSE
between
Role of the NYSE Designated Market Maker (DMM):
The DMMs are both agents and principals. On the NYSE floor, they can act in the following ways:
As _______, they execute all orders brokerage firms leave with them. They accept certain kinds of orders from members, such as limit and stop orders, and execute these as conditions permit.
Agents
Role of the NYSE Designated Market Maker (DMM):
The DMMs are both agents and principals. On the NYSE floor, they can act in the following ways:
As _______, they buy and sell in their own accounts to make markets in assigned stocks. They are expected to maintain continuous, fair, and orderly markets—that is, markets with reasonable price variations. However, a DMM may not buy stock for her own account at a price that would ______ with the current market.
principals or dealers
compete
In other words, a DMM cannot buy, as principal, at a price that would satisfy a customer’s order to buy.
Quoting Systems:
Nasdaq Quotation Service (NQS):
The SEC adopted Rule 613 to create a comprehensive _______ that would allow regulators to efficiently and accurately track all activity, including options, throughout the U.S. markets in ______ securities. The rule specifies the type of data to be collected and when the data are to be reported to a central repository.
Consolidated Audit Trail (Rule 613)
National Market System (NMS) securities