Chapter 19

Question 1

Regardless of his or her appointed generational label, all employees (people, that is) want and expect to be treated fairly and with respect. The police supervisor who keeps that in mind is likely to be ____

Answer 1

Successful in leading effectively any generational group or blending of
groups.

Question 2

What are the principles and leadership guidelines

Answer 2

1. Accommodate different learning styles.
   2.Use several means of communication
   3.Recognize and respect differences.
   4 don’t show favoritism
2. Resist dropping into stereotyping:
3. Ask for (and expect) everyone’s best.
4. Minimize the formal meetings.

8 Recognize good work.

9.Give everyone a voice.

10. Where feasible, accommodate employees’ personal needs
11. Use employees’ names.

12.Emphasize the positive similarities, not how people are
dissimilar.

13. Be sure deadlines are understood.

Question 3

Employees are not clones. Recognizing individuals as such is the hallmark of a good supervisor.

Question 4

Patience and a genuine caring
about the welfare of each subordinate most often should aid the police
supervisor in reaching them, regardless of their generational identity.