Define organisation
Collections of people who work together and coordinate their actions to achieve a wide variety of goals or desired future outcomes.
Define management
The planning, organizing, leading, and controlling of human and other resources to achieve organizational goals efficiently and effectively.
Define organisational performance
A measure of how efficiently and effectively a manager uses resources to satisfy customers and achieve organisational goals.
What does organisational performance increase in proportion with?
It increases in direct proportion to efficiency and effectiveness.
Define efficiency
A measure of how well or how productively resources are used to achieve a goal.
When are organisations efficient?
When managers minimise the amount of resources or the amount of time needed to produce a given output of goods or services.
Define effectiveness
A measure of the appropriateness of the goals an organization is pursuing and the degree to which the organization achieves those goals.
When are organisation effective?
When managers choose to appropriate goals and achieve them.
Who are the managers in company?
People responsible for supervising and making the most out of human and other resources to achieve the organisations goals.
How do managers help the organisation make the best use of its resources to achieve its goal?
By performing the four essentail managerial tasks:
* planning
* organising
* leading
* controlling
Define planning as a management task and what it entails.
Choose appropriate organizations goals and courses of action to best achieve those goals.
* Deciding on which goals the organization will pursue
* Deciding which strategies to adopt to attain goals
* Deciding how to allocate resources to pursue the strategies to attain the goals
Define organizing a management task and what it entails.
Establish task and authoriy realtionship that allows people to work together to achieve organizational goals.
* Outcome of organizing results in an organisational structure which is
* A formal system of task and reporting relationships that coordinate and motivate members to achieve organizational goals
Define leading a management task and what it entails.
Managers’ communicate the organisation’s clear vision for the organisational members to accomplish
* Energize and enable employees to understand the role they play in achieving the organizational goals
* Encouraging all employees to perform at a high level to achieve goal and vision
* Leads to commited, motivated workforce
Define controlling as management task and what it entails.
Establish accurate measuring and monitoring systems to evaluate how well the organizations has achieved its goals.
* Take corrective actions in order to maintain or improve performance
* Outcome=the ability to measure performance accurately and regulate organization effectiveness and efficiency
What revolutionary idea did Henry Mintzberg’s Typology introduce.
That management is often chaotic, marked by quick decisions in a tense and sometimes emotional environment.
Quick, immediate reactions to situations, rather than deliberate thought and reflection, are an important aspect of managerial action.
What are the types of Mintzberg’s managerial roles and what are the specific roles under each?
Decisional
* Entrepreneur
* Disturbance handler
* Resource allocator
* Negotiator
Interpersonal
* Figurehead
* Leader
* Liason
Informational
* Monitor
* Desseminator
* Spokesperson
Identify specific role and type of role in following activity:
Launch a national advertising campaign to promote new goods and services, give a speech to inform the local community about the organizations’s future intentions.
Spokesperson
Informational
Identify specific role and type of role in following activity:
Coordinate the work of managers in different departments; establish alliances between different organisations to share resources to produce new goods and services.
Liason
Interpersonal
Identify specific role and type of role in following activity:
Work with suppliers, distributors and labor untions to reach aggreements about the quality and price of input, technical and human resources, work with other organisations to establich agreements to pool resources to work on joint projects.
Negotiator
Decisional
Identify specific role and type of role in following activity:
Allocate organisational resources among different tasks; set budget and salaries of middle and first-level managers.
Resource allocator
Decisional
Identify specific role and type of role in following activity:
Identify specific role and type of role in following activity:
Identify specific role and type of role in following activity:
