Chapter 2

Question 1

What are the 3 types of stakeholders

Answer 1

ICE

Internal
Connected
External

Question 2

Which model deals with stakeholders

How does it classify stakeholders

Answer 2

Mendelows theory

Puts them in a matrix according to their levels of power/ influence and levels of interest

Question 3

What are the 4 categories on mendelows matrix

Give examples

Answer 3

Low interest low power - minimal effort
Eg local community

Low interest high power - keep satisfied
Eg regulator

High interest low power - keep informed
Eg employees

High interest high power - key players
Eg shareholders