Chapter 24 (Notes)

Question 1

Personal development is

Answer 1

the first step toward professional development

Question 2

4 Steps To Personal Development:

Answer 2

1. ) Identify your goal. What do you want to achieve?
2. ) Identify the requirements for you goal. What will you need to achieve the goal?
3. ) Identify your strengths and areas that need improvement. What can you build on? What do you need to improve?
4. ) Create an action plan with time line for meeting that goal. How do you plan to move forward?

Question 3

Common Learning Opportunities:

Answer 3

1. ) Conferences and Workshops
2. ) Facility-provided Education
3. ) Independent Study
4. ) CS Professional Group

Question 4

Professional development can divided into two categories:

Answer 4

1. ) Professional development to keep current in and existing job.
   2) Professional development to advance in one’s career.

Question 5

Strategies for Planning Career Goals:

Answer 5

1. ) Determine the goal for improving professional employability or skills.
2. ) Identify the requirements for the goal. What will be needed to achieve it?
3. ) Identify personal strengths and areas that need improvement.
4. ) Create an action plan with a timeline for meeting that goal.

Question 6

Steps in an interview:

Answer 6

Step 1: It must be planned. Be sure you know the exact purpose of the interview and the “mechanics” of it (time, location and estimated duration)

Step 2: The opening conversation is helpful. Hopefully, there will be an initial discussion of mutual topics of interest to move the discussion away from ongoing work considerations to the specific topic. Professional CS Technicians should have the confidence, pride, expertise and positive attitude to reduce tension and allow them to be confident during the interview.

Step 3: Questions will be asked. This is where the interviewee’s anticipation of potential questions and ability to effectively speak and listen will be most useful. It is also where application of the speaking and listening tactics outlined previously will be most helpful.

Step 4: The interview discussion can be reviewed. Hopefully, the interviewer will provide a summary. The CS technician should provide reactions to this review, so both parties can agree on what was decided and which,if any, follow-up activities should be undertaken

Question 7

Developing professional resources in the field of Central Service can provide a ______ to share information.

Answer 7

Network

Question 8

Attending educational _________ is one way to help achieve career goals.

Answer 8

Conferences

Question 9

One of the most important factors in attaining goals is finding the right _____.

Answer 9

Resources

Question 10

_________ identifies and develop talent as well as improves employability.

Answer 10

Professional Development

Question 11

“Do you like your job?” is an example of a/an ________ question

Answer 11

Interview

Question 12

A _________ is a complication of skills, education and accomplishments

Answer 12

Resume