Chapter 4

Question 1

What is the difference between non-normal situation and an emergency during flight operations?

Answer 1

Non-normal situation deviate from standard operations, but typically do not endanger safety. emergencies involve a threat to safety of aircraft or occupants

Question 2

What two statements about the procedures, detailed and checked for a correct

Answer 2

A procedures expanded on true statements, including variations role, specific actions, and references to other procedures

B Numbered procedures should be completed in order, but Cabin crew should be prepared to prioritize an amend if time requires

Question 3

a cabin crew Station is an assigned FA area in the cabin that is near orajacent to an emergency exit .what does it typically include

Answer 3

FA Seat portable Emergency equipment, PA interphone system if Fitted

Question 4

When selecting, abled body passenger, which of the following criteria is most appropriate

Answer 4

Passengers who are physically fit, and able to understand instructions, and willing to assist without hesitation

Question 5

Which of the following is not a role that ABPs may be asked to perform in an Evacuation

Answer 5

To assist passengers to take the bags of the craft

Question 6

Which option best describes how cabin crew should assess conditions during a non-normal emergency situation

Answer 6

Continually assess conditions look listen and feel for hazards, using cabin door and passenger windows communicate with crew/passengers about what they see hear or smell

Question 7

Upon hearing the flight crew, brace command, Cabin crew must

Answer 7

Shout, the brace command slowly, and in unison until compliance is gained

Question 8

If Cabin crew believe in evacuation is necessary before receiving an evacuation command from the flight crew, what is the first required action?

Answer 8

Contact Flight Crew

Question 9

If the evacuation alert, system sounds without a flight crew evacuation command what drill should be followed

Answer 9

Initiating an evacuation Cabin Crew drill

Question 10

What methods can Cabin Crew use to initiate Evacuation

Answer 10

Using the evacuation alert, system, PA system megaphone, interphone or initiation of commands

Question 11

In the event of an in operative interphone, how should Cabin Crew communicate with the Flight crew?

Answer 11

Verbally through the SFA

Question 12

If the PA system is an operative how the Flight crew give the evacuation come out

Answer 12

Via the interphone system to notify the SFA, followed by the activation of the evacuation alert system, if fitted

Question 13

Cabin Crew must be aware that the seatbelt sign and chime functions may be impacted if the PA system is known to be an operative true or false

Answer 13

True Cabin Crew must be aware of visual indications on an area called panel to identify an in coming into phone call

Question 14

When can the NITS briefing structure be used and how will Flight crew initiate the briefing

Answer 14

During normal, not normal or emergency situations initiated via interphone or PA

Question 15

Which three of the following are indications of a go around?

Answer 15

Sudden change to a craft attitude increase in engine, power, increase noise due to acceleration

Question 16

In the go around drill, what is the procedure that supports the drill statement remain seated and secure

Answer 16

Remain seated and secure in FA seat, monitor passengers for signs of distress and compliance with seatbelt sign

Question 17

Cabin Crew actions during a precautionary landing procedure

Answer 17

After the NITS briefing Cabin Crew resume normal duties, unless otherwise advised, a heightened state of awareness is required. the alert phase maybe initiated after landing

Question 18

In a prepaid emergency procedure, they prepared emergency checklist and cards must be used by cabin Crew, true or false

Answer 18

Tru

Question 19

Which of the following may be included as special instructions during a NITS briefing for a prepared emergency landing

Answer 19

Ground all ditching
Coordination of flight crew PA topassengers
Confirming current Cabin, status, e.g. meal service
Reseating requirements
Wi-Fi and IFE status
Time relevant constraints to prioritize and coordinate actions

Question 20

What is included in the prepared emergency landing checklist

Answer 20

Tasks, announcements, briefings and demonstration’s for a prepared emergency

Question 21

Cabin Crew must never amend or prioritize tasks on a prepaid, emergency checklist, true or false

Answer 21

False , Cabin Crew must complete tasks as time permits, and be prepared to prioritize and amend if required

Question 22

Which of the following actions are part of the review and confirm Cabin’s status step during the prepared emergency procedure?

Answer 22

Cabin Crew review the NITS briefing and any special instructions
The SFA confirms the checklist is complete via the enter phone or face to face briefing
Cabin Crew respond to the interphone call or receive instructions in person
The SFA, initiates an interphone call with Flight crew to confirm Cabin and passenger preparation

Question 23

In a prepared emergency, if a period of time has elapsed since completing the prepared emergency checklist, which PA must be delivered to passengers on descent

Answer 23

Prepared emergency, Landing, PA

Question 24

During a prepared emergency, if milk service is in progress which of the following actions must Cabin Crew take

Answer 24

SFA advise flight crew during NITS briefing to coordinate actions
Collect plasticware, trays, and cutlery
Use plastic bags and fit into storages and lavatories as necessary
SFA deliver the rubbish and service items collection, PA if required

Question 25

What action must Cabin Crew take as noted in the prepared emergency checklist while the Flight crew two passenger NITS PAis being delivered

Answer 25

Monitoring passengers

Question 26

Cabin Crew tasks on a prepared emergency checklist

Answer 26

Cabin lights to Fullbright Fit Uniform jacket and tabard Clear, rubbish, and service items If required Stove and secure galley equipment Turn off galley power Check toilets are unoccupied and locked SFA turn off IFE and Wi-Fi and consultation with Flight crew Deliver, prepared emergency demonstration ABP briefings

Question 27

What items must cabin crew collect before delivering the prepared emergency briefing to passengers

Answer 27

Safety briefing cards Crew lifejacket, if ditching

Question 28

When do Cabin Crew leave and return to safety briefing positions during the prepared emergency briefing to Complete area checks

Answer 28

When the SFA says Cabin Crew, check this now and then Cabin Crew return to safety briefing positions

Question 29

In a prepared emergency procedure, ABPS are selected for exit briefings. what are the three key responsibilities covered in a crewed exit briefing

Answer 29

Brief 1 ABP on exit instructions Brief 1ABP to evacuate incapacitated crewmember Brief both ABPs on how to assist outside aircraft

Question 31

In the body briefing, what should Cabin Crew brief the buddy to do after assisting the passengers requiring assistance out of the aircraft

Answer 31

Move the passenger, requiring assistance away from the aircraft, and remain with them until relieved from duty

Question 32

In which situation, must Cabin Crew carry out the sudden emergency drill actions

Answer 32

When Cabin Crew received the brace command from Flight crew, or experience signs, or sensations consistent with an emergency landing

Question 33

What are the Cabin Crew actions in the sudden emergency drill

Answer 33

Assume brace position, command, emergency brace emergency brace

Question 34

Flight crew must ensure the aircraft is brought to a complete stop before initiating the alert, phase, true or false

Answer 34

True

Question 35

What are the three possible outcomes of the alert phase

Answer 35

Rapid disimpaction Evacuation End of alert phase

Question 36

During the alert phase , if the aircraft has stopped somewhere other than the terminal gate, what should Cabin Crew communicate to passengers?

Answer 36

Instruct passengers to remain seated

Question 37

If the alert phase is initiated during boarding the main door open, what should Cabin Crew communicate to passengers?

Answer 37

Instruct passengers to clear the aisle and take a seat

Question 38

Flight crew should advise Cabin Crew that the alert phase has ended by making an inter-phone call to the SFA with the words resume normal duties true or false

Answer 38

True the SFA will advise Cabin Crew via the inter-phone

Question 39

What situation’s with the alert phase not OK

Answer 39

Obvious destruction of a craft Pilot incapacitation No flight crew on board Evacuation on water Cabin Crew initiated evacuation

Question 40

How would flight crew initiate a rapid disembarkation?

Answer 40

Via inter- phone call to SFA rapid disembarkation

Question 41

What action must Cabin Crew do first after the SFA communicates rapper disembarkation by interphone

Answer 41

Assess conditions

Question 42

On receiving PA attention attention leave the aircraft immediately leave all baggage behind from the SFA, Cabin Crew will

Answer 42

Ensure all passengers disembark quickly in a controlled manner Instruct passengers to leave all baggage behind Assist passengers

Question 43

In the event of a rapid disembarkation, with no flight crew on board, the SFA, will use the quickest available means of communication to notify ground personnel, the following may be used

Answer 43

Notify ground staff Use of airbridge phone Delegate ABP or Crew to relay information

Question 44

What instructions can be used to direct passengers in an evaluation

Answer 44

Move quickly Exit blocked Go forward

Question 45

Four considerations for Cabin Crew, following and evacuating, on ground

Answer 45

Use of applicable emergency equipment items as required If sudden emergency fit crew Tabard when able Utilize ABPs as necessary If time permits, take iPad to assist with assembly of passengers outside

Question 46

What are some recommendations instructions to passengers, During an evacuation

Answer 46

Remove high heels Leave all bags behind Jump slide run clear

Question 47

When should Crew assemble passengers after and evaluation on ground?

Answer 47

Move passengers to a safe location away from the aircraft. Typically this is 200 m up wind of the aircraft.

Question 48

What instructions could you receive from Flight crew following a rejected takeoff?

Answer 48

PA remain seated, and await further instructions or PA attention attention Cabin Crew at stations

Question 49

What are flight crew doing when they give the instructions remain seated and await further instructions

Answer 49

Actively managing the situation, and will communicate their intentions

Question 50

What should Crew be doing while remaining seated and secure following a rejected takeoff?

Answer 50

Monitoring passengers for signs of distress and compliance with the seatbelt sign, Cabin Crew may need to provide instructions to passengers to remain seated with seatbelts fastened

Question 51

In a ditching, what action must Crew take if they initiate the evacuation

Answer 51

Attempt to contact Flight crew by enter phone or by any means

Question 52

During a sudden ditching emergency, what actions mask Cabin Crew take regarding life jackets

Answer 52

Fit crew jackets, while instructing passengers, how to don theirs distribute infant life jackets able

Question 53

In addition, when should Cabin Crew unfasten the harness

Answer 53

When the aircraft comes to a complete stop