Culture terms
Acculturation – blends two cultures
Assimilation – gives up culture to gain the popular culture
Cultural sensitivity influences what?
Behaviors, communication, values and beliefs, relationships, rituals and traditions
Language barriers
Literacy, education, slang, idioms, body language, and language
Professional competence in culture: ASKED
Awareness, skill, knowledgeable, encounters, desire
Active listening: LEARN
Listen to the patient/family about their understanding of the situation
Explain to the patient/family your perception
Acknowledge patient/family concerns
Recommended therapy option
Negotiate a treatment plan