Chapter 4 - Being A Competent Communicator

Question 0

5 major reasons for communicating

Answer 0

Sharing information, discussing feelings, managing persuasion, following social rituals, using imagination

Question 1

Competent

Answer 1

Capable, well qualified, skillful

Question 2

Competency steps - 4 steps speakers follow to be better communicators

Answer 2

Thinking of strategies

Choose a strategy

Acting on the strategy

Evaluating the strategy

Question 3

Competent communicators

Answer 3

People who communicate well

Question 4

Communication acts

Answer 4

Good reasons for listening or speaking to other people

Question 5

Social rituals

Answer 5

Rules for interaction

Question 6

Communication strategies

Answer 6

The verbal & nonverbal messages created to reach a specific goal

Question 7

Visualize

Answer 7

Picture in your mind