What is the relationship between HR management and organisational objectives & strategy? (3)
- employees achieve organisation objectives, HR department focuses on employees, therefore strong relationship
- HRM ensures strategies used by HR align with entire organisation e.g improved training and development or recognition through performance appraisals
What is the role of human resource management? POLC
PLAN - establishing HR objectives
ORGANISE - matching employees w/ right tasks
LEAD - motivating and inspiring staff
CONTROL - monitoring employee performance
What are 3 examples of what an employer of choice will provide? (3)
job security
value diversity
promote work-life balance
What are the benefits of an organisation being an employer of choice? (2)
- higher reputation in the community
- Lower staff turnover
What are 3 examples of employee expectations?
- receive constructive feedback
- receive correct payment
- have a clean and safe working environment
what are 3 examples of organisations expectations?
- employee’s work well in teams
- employees act honestly and fairly
- employees are committed to their work
How can you meet employee’s expectations?
- Industrial democracy (acknowledges employees can take responsibility without being ordered to)
- workplace diversity
What are 2 benefits of having workplace diversity?
- employees have a wide range of skills talents and ideas that enables development of better products and customer service
- can relate to a diverse range of customers (leads to improved employee satisfaction)
What are 3 examples of flexible working conditions?
- work from home arrangements
- flexible start and finish times
- job sharing
How can an organisation help employees achieve a better work life balance?
offering employees opportunity to participate in time management course and general health and wellbeing programs
What are 3 benefits to an organisation that achieves a better work-life balance for employees?
- reduced stress
- increased employee productivity
- motivated workplace with enthusiastic employees
What is the order of the hierarchy of needs by Maslow? plus examples for each stage
1st (most important) - physiological needs, such as food and water: wage an organisation pays
2nd - safety needs, such as shelter and clothing: providing safe working conditions and job security
3rd - Social needs: work provides opportunity to form working relations
4th - esteem needs: giving employee recognition for work, promotion or pay-rise
5th - self-actualisation needs, employees desire to reach full potential: providing interesting and creative jobs
How does maslows hierarchy of needs motivate employees?
employee’s level of need must be satisfied before moving to next level, which will act as a motivating force
What are the two factors of Herzberg’s two-factor (motivation-hygiene) theory? plus e.g’s
Hygiene factors (do not motivate) - working conditions and adequate levels of pay Motivational factors (motivate) - recognitions and achievement, opportunities for advancement
How does Locke’s goal-setting theory motivate? (2)
motivates through:
- increased feedback on goal achievement
- recognition for effort
What are 2 similarities between Locke’s goal setting theory & Herzberg’s two-factor (motivation-hygiene) theory?
- both use motivators such as praise and recognition to motivate
- shared idea that motivation is crucial to job satisfaction
What are 2 differences between Locke’s goal setting theory & Herzberg’s two-factor (motivation-hygiene) theory?
- Herzberg has a blanket effect on all employees, Locke’s more individualised
- Locke’s theory believes employees are important to the goals process, whereas managers are more important in Herzberg’s
What are 2 similarities between Maslow’s theory of motivation and Herzberg’s two-factor (motivation-hygiene) theory?
- both concerned with how to motivate staff
- Herzberg’s motivational factors or satisfiers similar to Maslow’s higher level of needs
What are 2 differences between Maslow’s theory of motivation and Herzberg’s two-factor (motivation-hygiene) theory?
- Maslow believed extrinsic factors could motivate, herzberg disagreed
- Maslow believes lower order needs still motivates, Herzberg believes low-level needs don’t motivate just means employee isn’t dissatisfied
What are 2 similarities between Locke’s goal setting theory and Maslow’s theory of motivation?
- both concerned with how to motivate staff
- Linked through higher order needs such as self esteem and self actualisation (which comes from feedback and reward in Locke’s theory
What are 2 differences between Locke’s goal setting theory and Maslows theory of motivation?
- Maslows based around needs, Locke’s based around goals
- Maslow believed in 5 stages of motivation, Locke focused on specific goals being motivators
What are 4 ways an organisation can ensure it is operating ethically?
- offer access to ongoing training
- Diversity of selection
- Job security
- Sensitivity at termination
What are 3 HR strategies that can help achieve company objectives?
Increase profit - Offering training to increase staff’s skills
Increase quality - Flexible work arrangements
Increase productivity - offering rewards in the form of promotions
What are 2 strengths of Maslows motivation theory?
- Manager becomes aware of what needs motivate, once these needs are met increased staff morale
- Can be put in place for all employees (company wide)
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Important Definitions - EXAMS85
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Chapter One - Large Scale Organisations in Context - DEFINITIONS41
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Chapter One - SAC STUDY22
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Chapter Two - SAC STUDY (part 1)27
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Chapter Two - Sac part one definitions28
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Chapter Two - Sac study part two25
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Chapter Two - Part 2 Definitions18
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Chapter 3 - Definitions25
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Chapter3 - Sac Study38
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Chapter 4 - Definitions18
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Chapter 4 - Sac Study30
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Chapter 5 -Definitions35
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Chapter 5 - The human resource management function: the employment cycle32
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Chapter 6 - Definitions24
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Chapter 6 - Employee Relations34
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Chapter 7 - The management of change definitions20
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Chapter 7 - The Management of Change Sac Study38
