Chapter 5 Flashcards

(20 cards)

1
Q

What are “Organizations and Communities” in the context of social work practice today?

A

They are entities made up of people that have rules and structure to achieve specified goals

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2
Q

How are “Social Services” defined within the context of Social Agencies?

A

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They involve tasks that social work practitioners and other helping professionals perform with the goal of improving people’s health, enhancing their quality of life, supporting families, and helping people improve their functioning.
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They encompass a wide range of activities that social workers perform to help people solve problems and improve their personal well-being.

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3
Q

What is a “Social agency/social services agency”?

A

It is an organization providing social services that typically employs a range of helping professionals, including social workers, in addition to office staff, paraprofessionals (persons trained to assist professionals), and sometimes volunteers. They serve some designated client population experiencing some defined need.

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4
Q

Differentiate between “Public social agencies” and “Private social agencies.”

A

Public social agencies: Are regulated by a designation unit of government and laws impacting policy. An example is a county board committee overseeing a public welfare department.

Private social agencies: Are run by people not employed by the government and may resemble services of public social agencies but are not governed by the same rules. They may still have government licensing/requirements.

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5
Q

What is the difference between “Nonprofit private social agencies” and “For-profit private social agencies”?

A

Seek to accomplish services, not to make a profit (though they still pay employees and provide services). They do not have a large bank account overflowing with money from profit and must show zero as their income at the end of the fiscal year. They are funded through taxes, grants, private donations, fundraisers, and service fees, and are overseen by a board of directors.

For-profit private social agencies: Provide some social services, similar to nonprofits, but they earn a profit

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6
Q

How is “Community” defined in the context of Social Work Practice?

A

A community is a number of people who have something in common with one another that connects them in some way and that distinguishes them from others. This commonality can be a common location, interest, identification, or some combo. It can also be based on geographic proximity or common ideas and interests.

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7
Q

What are key characteristics of “Rural Communities” and what is the social worker’s focus there?

A

Characteristics: Low population density, significant distance from large urban hubs, and activity concentrated in specialized areas like farming or mining. Not all of WV is considered rural. They may experience poverty, lack of transportation, substandard housing, and insufficient health care. They may also experience similar problems as urban areas but have a lack of resources to help.
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Social Worker Focus: Social workers need to focus on understanding the community, its values, and developing relationships with residents. There are more possibilities for dual relationships in rural communities.

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8
Q

What characterizes “Urban Social Work” and what issues are more frequent there?

A

Characteristics: Practice within the context of large cities, with a vast array of social problems, exceptional diversity, and a potential range of resources. Denser and more diverse population, range of industries, businesses, tangled or concrete environments, noise, traffic, and concerning air quality, condensed interaction, and layers of bureaucracy.

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9
Q

What does “Social Work Practice with Individuals” involve?

A

It involves communication, interaction, sensitivity, and decision making. Key areas include interviewing skills and professional roles in practice with individuals.

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10
Q

What does “Social Work Practice with Individuals” involve?

A

It involves communication, interaction, sensitivity, and decision making. Key areas include interviewing skills and professional roles in practice with individuals.

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11
Q

What are essential “Interviewing Skills” in social work?

A

Interviews should have a purpose, structure, direction, and focus. The purpose is to exchange information systematically, illuminate and solve problems, promote growth, or plan strategies or actions. The structure of an interview varies from agency to agency and client to client. Attending behavior during interviews includes visual/eye contact, vocal qualities, verbal tracking, and body language.

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12
Q

Open Question

A

Can’t be answered in a few words or yes/no. They facilitate deeper thought and exploration (e.g., “Could you tell me what brings you here today?”

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13
Q

Closed Question

A

an be answered in a few words or yes/no. They provide important information but not in depth (e.g., “Do you live with your parents?”).

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14
Q

What are the main “Professional Roles in Practice with Individuals”?

A

Counselor Role: Follow the planned-change process, help clients develop solutions to problems.
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Educator Role: Teach skills (like parenting skills), inform (e.g., health social work), and inform clients about different processes.
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Broker Role: Link/refer clients to needed sources and services.
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Case Management: Coordinate services provided by a number of agencies or services on a client’s behalf, and the case manager oversees services to make sure the client gets what they need

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15
Q

What does “Social Work Practice with Families” entail?

A

It involves Micro & mezzo practice. The goals are to improve the family’s ability to function, which includes teaching parenting skills, addressing a crisis, and linking the family with needed resources.

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16
Q

Task Group

A

Task group’s aim: To achieve a desired goal or to implement a change in the group’s external environment

17
Q

Treatment Group

A

To alter group members’ behaviors or attitudes in the internal group environment

18
Q

What are the key “Core Intervention Approaches” in “Social Work Practice with Organizations and Communities” (Macro Practice)?

A

Interventions involving organizations & communities (macro systems).
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Social action: Coordinated effort to advocate for change in a social institution to benefit a specific population, solve a social problem, or enhance people’s well-being.
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Social planning: A technical process of problem-solving regarding substantive social problems, such as delinquency, housing, and mental health.
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Advocacy: Stepping forward on behalf of the client system in order to promote fair and equitable treatment, and obtaining needed resources

19
Q

What are the different types of “Treatment Groups” in social work?

A

Therapy: Help members with serious psychological and emotional problems, change their behavior, or address depression.
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Support: Group members share common issues or problems and meet on an ongoing basis to cope with stress, provide encouragement (e.g., vets with PTSD, AA).
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Educational: Provide information to participants, present information, and aim to increase members’ info & skills (e.g., parents learning behavior management techniques, teen sex education).
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Growth: Aimed at expanding self-awareness, increasing potential, and maximizing health & well-being, especially through improved relationships with others.
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Socialization: Help participants improve interpersonal behavior, communication, and social skills so they might better fit into their social environment (e.g., school-based groups for shy teens working to improve interpersonal skills)

20
Q

Name two major “Professional Organizations and Associations in Social Work” and their functions.

A

The National Association of Social Workers (NASW): The largest and broadest membership in the profession. It provides membership that leads to credibility, networking, membership services (journals, research), and organizes efforts for lobbying and publishing policy statements.
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The Council on Social Work Education (CSWE): Accredit bachelor’s & master’s programs in social work. If you want to pursue a BSW, ensure the university has a CSWE accredited program