CHAPTER 5: STAFFING

Question 1

the management function that determines human resource needs, recruits, selects, trains, and develops human resources for jobs created by an organization.»

Answer 1

STAFFING

Question 2

Staffing Procedure

Answer 2

1. human resource planning
2. recruitment
3. selection
4. induction and orientation
5. training and development
6. performance appraisal
7. employment decisions (monetary rewards, trans·
   fers, promotions and demotions) and
8. separations.

Question 3

Activities involved in Human Resource Planning

Answer 3

1. Forecasting
2. Programming
3. Evaluation and control

Question 4

an assessment of future
human resource needs in relation to the current
capabilities of the organization.

Answer 4

Forecasting

Question 5

translating the
forecasted human resource needs to personnel
objectives and goals.

Answer 5

Programming

Question 6

refers to monitoring human resource action plans and
evaluating their success.

Answer 6

Evaluation and control

Question 7

Methods of Forecasting

Answer 7

1. Time series methods
2. Explanatory, or causal models
3. Monitoring methods

Question 8

The three major types of explanatory models

Answer 8

a} regression models
b) econometric models
c) leading indicator

Question 9

refers to attracting qualified persons to
apply for vacant positions in the ·company so that those who are best suited to serve the company may be selected.

Answer 9

Recruitment

Question 10

Source of Applicants

Answer 10

1. The organization’s current employees.
2. Newspaper advertising.
3. Schools.
4. Referrals from employees
5. Recruitment firms
6. Competitors

Question 11

refers to the act of choosing from those that
are available to the individuals most likely to succeed on the job.

Answer 11

Selection

Question 12

Ways of Determining the Qualifications
of a Job Candidate

Answer 12

1. Application blanks
2. References
3. Interviews
4. Testing

Question 13

provides information about a person’s characteristics such as age, marital status, address, edu·
cational background, experience, and special
interests.

Answer 13

Application blanks.

Question 14

are those written by
previous employers, co-workers, teachers, club
officers, etc

Answer 14

References.

Question 15

This involves an evaluation of the future
behavior or performance of an individual.

Answer 15

Testing.

Question 16

Types of Tests

Answer 16

1. Psychological tests
2. Physical examination

Question 17

Classification of psychological test

Answer 17

a) aptitude test
b) performance test
c) personality test
dl interest test

Question 18

In ______, the new employee is provided with the
necessary information about the company.

Answer 18

induction

Question 19

In ______, the new employee is introduced to
the immediate working environment and co-workers.

Answer 19

orientation

Question 20

refers to the “learning that is provided in
order to improve performance on the present job.”

Answer 20

Training

Question 21

two general types of training

Answer 21

1. training programs for nonmanagers, and
2. training and educational programs for executives.

Question 22

4 methods of Training Program for Nonmanagers

Answer 22

1. On-the-job training
2. Vestibule school
3. Apprenticeship program
4. Special courses

Question 23

where the trainer is placed
in an actual work situation under the direction
of his immediate supervisor, who acts as trainer.

Answer 23

On-the-job training

Question 24

where the trainee is placed
in a situation almost exactly the same as the
workplace where machines, materials, and time
constraints are present.

Answer 24

Vestibule school

Question 25

where a combination of on-the-job training and experiences with classroom instruction in particular subjects are provided to trainees.

Answer 25

Apprenticeship program

Question 26

are those taken which provide more emphasis on education rather than training

Answer 26

Special course

Question 27

3 Methods of Training Programs for Managers

Answer 27

1. In-basket 2. Management games 3. Case studies

Question 28

where the trainee is provided with a set of notes, messages, telephone calls, letters, and reports, all pertaining to a certain company situation.

Answer 28

In-basket

Question 29

is a training method where "trainees are faced with a simuIated situation and are required to make an ongoing series of decisions about that situation

Answer 29

Management games

Question 30

this method presents actual situations in organizations and enable one to examine successful and unsuccessful operations.

Answer 30

Case studies

Question 31

The interpersonal competence of the manager may be developed through any of these methods:

Answer 31

1. Role-playing 2. Behavior modeling 3. Sensitivity training 4. Tansactional analysis

Question 32

In acquiring knowledge about the actual job the manaager is currently holding, the following methods are useful

Answer 32

1. On-the-job experience 2. Coaching 3. Understudy

Question 33

under this method, the manager is given assignments in a variety of departments

Answer 33

Position Rotation

Question 34

this method is premised on the idea that junior executives must be provided with means to prepare them for higher management positions.

Answer 34

Multiple management

Question 35

the measurement of employee performance.

Answer 35

Performance Appraisal

Question 36

Ways of Appraising Performance

Answer 36

1. Rating scale method 2. Essay method 3. Management by objectives method 4. Assessment center method 5. Checklist method 6. Work standards method 7. Ranking method 8. Critical-incident method

Question 37

where each trait or characteristic to be rated is represented by a line or scale on which the rater indicates the degree to which the individual possesses the trait or characteristic.

Answer 37

Rating scale method

Question 38

where one is evaluated by persons other than the immediate superior.

Answer 38

Assessment center method

Question 39

where the evaluator recalls and writes down specific (but critical) incidents that indicate the employee's performance.

Answer 39

Critical-incident method

Question 40

Employment Decisions

Answer 40

1. Monetary rewards 2. Promotion 3. Transfer 4. Demotion

Question 41

_____ is either a voluntary or involuntary termination of an employee.

Answer 41

Separation

Question 42

______ is the last option that the management exercises when an employee's performance is poor or when he/she committed on act violating the company rules and regulations.

Answer 42

Involuntary separation (or termination)