Chapter 6

Question 1

Identifying Cultural Norms and Values

Answer 1

1) Individualism-Collectivism
2) Uncertainty Avoidance
3) Power Distance
4) Masculinity-Femininity

Question 2

Barriers to Effective Intercultural Communication

Answer 2

1) Anxiety
2) Assuming Similarity or Difference
3) Ethnocentrism
4) Stereotypes and Prejudice
5) Incompatible Communication Codes
6) Incompatible Norms and Values

Question 3

Intercultural Communication Competence

Answer 3

1) Adopt Correct Attitudes
    ~Tolerate Ambiguity
    ~Be Open-Minded
    ~Be Altruistic
2) Acquire Knowledge About Other Cultures
    ~Observe
    ~Formally Study
    ~Immerse Yourself In The Culture
3) Develop Culture-Specific Skills
    ~Practice Listening 
    ~Practice Intercultural Empathy
    ~Develop Flexibility

Question 4

Culture and Communication

Answer 4

1) Intercultural Communication
2) Dominant Cultures and Co-Cultures
~Race
~Ethnicity
~Sex and Gender
~Religion
~Sexual Orientation
~Social Class
~Age
3) Cultural Identity