Chapter 8

Question 1

A mental grouping of similar things is called

Answer 1

Concept

Question 2

The most systematic procedure for solving a problem is an

Answer 2

Algorithm

Question 3

A major obstacle to problem solving is fixation, which is a

Answer 3

Inability to view a problem from a new perspective

Question 4

After the 9/11 attacks be foreign-born terrorists, some observers initially assumed that the 2003 US East Coast blackout was probably also the work of foreign-born terrorists. This assumption illustrates ___ heuristic

Answer 4

Availability