Client Care

Question 1

What is Client Care?

Answer 1

Looking after the Client’s best interests and satisfying the Client’s needs

Question 2

Provide an example of your client care in practice?

Answer 2

Valuation Reports - To manage the client’s expectations of when reports can be completed

Question 3

What happened with the measurements at West Stone House?

Answer 3

There was a discrepancy in the measurements to which I advised the client who agreed to adopt my measurements

Question 4

How would you provide client care?

Answer 4

Through organisation and strong communication

Question 5

How do you establish trust?

Answer 5

To be honest and act with integrity