CLIENT EDUCATION

Question 1

Define client education

Answer 1

It is a form of communication which focuses on providing information to patients and guardians

Question 2

why client education

Answer 2

• Promotes preventive medicine which is vital in preventing illnesses
• Increases client potential to follow the therapeutic health options.
• Increases the client ability to cope with prognosis/outcome.
• Enhances the client role & understanding of their responsibility in adherence to continuing care and prescribed a healthy lifestyle.
• Facilitates understanding of the client’s status, health care options selected
• Maximizes care skills as it establishes commonality in goals between themselves, healthcare providers and policy makers

Question 3

Opportunities for client teaching in the
imaging department

Answer 3

• During the explanation of procedures
• While responding to patients concerns
• As part of instructions needed to prepare a procedure
• During instructions for follow-up care
• When patient are waiting for registration
• Guardians accompany the p

Question 4

how important is client education to patients and guardians.

Answer 4

• They understand health related issues
• Comply with prescribed health behaviours
• Improve their health status
• Support the health status of other through sharing messages

Question 5

Strategies that facilitate client understanding
of message.

Answer 5

• Emphasise and repeat the most important points
• Keep explanations relatively simple and short
• Ensure that most important points are given at the beginning and
  end of sessions
• Give specific rather than general information and instructions.
• Avoid the use of complex medical terminology and jargons
• Involve the clients in the process through their participation
• Check the patients understanding of most important points

Question 6

Methods of providing patient education

Answer 6

• Posters and signs displayed in the department
• Demonstration by health workers
• Role playing
• Group teaching prior to registration
• Providing leaflets
• Using technology: television positioned at the reception, health
  forum
• New paper articles, dissemination of research findings,
• Health talk on radio and Television

Question 7

Levels of preventive health education

Answer 7

1. Primary education
2. Secondary education
3. Tertiary education

Question 8

Primary education

Answer 8

Teaching the clients skills necessary to stay health or to avoid
diseases

Question 9

Examples of primary education

Answer 9

• Use of condoms
• Proper hand washing
• wearing of gloves, face masks, using handsanitisers
• Proper use of toilets
• Routine immunization,

Question 10

Secondary/preventive education

Answer 10

Teaching clients the knowledge and skills for early detection or prevention of infections or dysfunction of the body.

Question 11

Secondary education examples

Answer 11

• Breast Self-Examination in females (Detection of breast cancer)
• Routine screening for major forms of cancer ie prostate etc.

Question 12

Tertiary education

Answer 12

This is the category of preventive education which deals with already recognized disease process i.e. non communicable diseases.
* Hypertension
* Diabetes
* Cancers

Question 13

Tips for client teaching & preparation for
procedures

Answer 13

• Use prepared materials
• Review each step with patient
• Validate that the patient understands the instruction by using open-ended questions
• Let the patient explain the preparation back to you
• Use your best communication skills, even in these brief patient contacts
• Listen carefully, be patient and avoid a hurried appearance, which could discourage patients from asking questions