Client Objection Handling (DEV)

Question 1

I’ve already heard of World Financial Group

Answer 1

I have already heard of WFG

Question 2

What kind of company is it and what is the name?

Answer 2

What kind of…

Question 3

What does your company do? (LTD Pg2 #4)

Answer 3

Basically we help people become debt free, get on track for retirement and set up plans for their kid’s education. Everyone wants to do that, right? So what works better for you?”
The name of the company is World Financial Group, have you ever heard of us?

Question 4

Can you send me some information?

https://bit.ly/492rmgj

Answer 4

Before Meeting
* That makes sense, since we haven’t actually spoken in detail yet , why dont we just have a 15 minute chat so that you can we can discuss in detail what you are looking for. That way I get a better sense about what I should send you
* What questions are you looking to answer?
* What would you like to know more about?

After Meeting
* What questions are you looking to answer?
* What would you like to know more about?
* Is there anything else that we discussed that you would like more information on

https://bit.ly/492rmgj

Question 5

Is this a pyramid scheme?

Answer 5

Pyramid?

Absolutely not, that is illegal.
What we are is a multilevel marketing company and that is very different than a pyramid. In fact the corporate world is more similar to a pyramind than a multilevel company since in the corporate world there is a boss who is not motivated to promote you above them.

In a Multilevel company the people above you are highly motivated to help you be successful even if you are more successful than they are.

(When you do well, they do well)

What do you mean by Pyramid Scheme?

I see, well we have partnerships with companies like Fidelity, IA Financial as well as RBC, do you think those companies would be in business with a company that that?

Not only that but all our Agents are certified by the province…..does that sound like a pyramid scheme?

Question 6

I don’t have enough money for the business

Answer 6

I don’t have enough money for the business

Question 7

You have bad reviews on Google

Answer 7

You have bad reviews on Google

Question 8

I don’t want to talk to friends & family.

Answer 8

I don’t want to talk to my friends and family
I felt the same way when I started, I did not want to take the chance to ruin a friendship either so what I did was, simply ask them to help me with my training.
*

Question 9

I don’t want to feel obligated to buy

Answer 9

I don’t want to feel obligated to buy

Question 10

I already have a financial advisor

Answer 10

already have

Question 11

I already have a job I enjoy

Answer 11

I already have a job I enjoy

Question 12

I am too busy for a meeting

Answer 12

I am too busy for a meeting

Question 13

I don’t have experience in financial services

http://tinyurl.com/43t5ut3v

Answer 13

Would you like to learn more about finances?
Do you think this knowledge would be useful?
Is understanding your advisor important?

Question 14

I don’t have time for a meeting

Answer 14

No time…

Question 15

I don’t know very many people

Answer 15

dont’ know many people

Question 16

I am not a salesperson

Answer 16

Not a salesperson

Question 17

I am too busy for the business

Answer 17

Too busy for business

Question 18

I don’t believe in insurance

Answer 18

don’t beleive in insurance

Question 19

I don’t have enough money (to invest)

Answer 19

Don’t have money to invest

Question 20

I have already sat down with someone from your company

Answer 20

already sat down..

Question 21

I have heard negative things about WFG

Answer 21

negative things

Question 22

I need to think/sleep about it

Answer 22

sleep on it

Question 23

Is this network marketing?

Answer 23

network marketing?

Question 24

Its not for me

Answer 24

not for me..

Question 25

My Wife/Husband said no

Answer 25

[Wife said no](https://docs.google.com/document/d/1P5Uzhj-PLrE8FaX76u-hBXh_ilE4-7vRIRu1ZOEzPxo/edit?usp=sharing)