Coaching

Question 1

When to use coaching?

Answer 1

Employee asked for advice, prepping for new activity, difficulties observed and require guidance, helping apply theoretical knowledge and skills

Question 2

5 Components of Coaching

Answer 2

Assessing Performance
Setting Goals
Self Evaluation
Rewarding
Monitoring

Question 3

3 Factors for Successful Strategic Plan Implementation

Answer 3

1. Controlling Implementation
2. Link Budgets to Strategies, Goals and Objectives
3. Motivate for Implementation

Question 4

5 Considerations when Selecting Insurers

Answer 4

Market Philosophy & Practices
Claims Service
Underwriting Practices
Financial Stability
Policyholder Services

Question 5

2 Resistances to Change

Answer 5

Tradition
Unpredictability of the Future

Question 6

Details Required in Job Description

Answer 6

Roles, Responsibilities, Experience, Knowledge, Attitude, and Behavioral requirements.