IN
Install
DI
Disconnect
RC
Reconnect
TR
Transfer
UD
Upgrade/downgrade
SV
Change existing work order
RS
Reschedule
HC
Trouble call/house call
CN
Cancel order
CF
Customer flash
CM
Customer maintenance
DE
Customer demographic
OS
Order entry services
HS
High speed data
OT
One time charges
SC
Scheduling
SU
Order summary
CC
Customer comments
CS
Customer services
EQ
Equipment
NL
Customer ledger
WO
Work order
CT
Collections