Cognitive Interview

Question 1

What are the 3 phases of memory

Answer 1

1. encoding
2. storage
3. retrieval

Question 2

How does encoding information enter the brain?

Answer 2

through senses and emotions

Question 3

What are the access routes that store memory?

Answer 3

1. senses
2. emotions
3. associations

Question 4

What is the 4 step interview process1?

Answer 4

1. build an maintain rapport
2. use preamble to prepare interviewee for memory retrieval
3. Guide the interviewee through multiple retrievals
4. ask specific , close ended, follow up questions

Question 5

During the cognitive interview process you should discourage interviewees from

Answer 5

Guessing, tell them it’s okay to say “i don’t know”

Question 6

How long should you plan on each guided retrieval taking?

Answer 6

about 20 mins

Question 7

To test if an interviewee is being deceptive ask them to

Answer 7

retell the event from the ending to the beginning, reporting in reverse order

Question 8

What are the 5 memory retrieval techniques?

Answer 8

1. Physical appearance of suspects
2. Speech
3. Names
4. Numbers
5. Reactions

Question 9

10 ways to improve the effectiveness of cognitive interviews

Answer 9

1. Eliminate interruptions
2. wait through pauses
3. slowdown the interview process
4. ask follow up questions compatible with image or mental picture provided
5. have them draw a picture
6. explain how accessing memory requires hard work during initial instructions
7. after establishing rapport place yourself at a 45 degree angle
8. Consider taking breaks
9. Record the interview
10. After the narrative review each “bin” ask follow up