Comms COPY

Question 1

What is safety critical communication?

Answer 1

Any spoken communication between the parties involving;
1. Sending/receiving emergency messages
2. Sending/receiving written safeworking directions
3. Driving/operating rail traffic movements
4. Reporting state of equipment/infrastructure/people that may impact safety

Question 2

What does ABC mean?

Answer 2

A - Accurate
B - Brief
C - Clear

Question 3

If someone is having trouble understanding you, how can you help the message get across clearer?

Answer 3

Speak slower, louder and concentrate on what you are saying
Use phonetic alphabet if required