Communication

Question 1

NOTTS

Answer 1

Situational awareness

Decision making
- Autonomy, beneficence, non-maleficence, justice

Task management

Teamwork

Communication

Question 2

Strategies

Answer 2

Make the environment better
- Explain, get light, get recognisable things

Break bad news correctly

• empathic statements
• avoid sympathetic statements
• mirror tone and speech as well as body language

Mistakes

• Explain
• Apologise

Work with colleagues

Question 3

Common psychological disorders

Answer 3

Anxiety
Depression
Alcohol dependence
Acute organic syndromes

Question 4

Ward round

Answer 4

Leadership
Work hard
Praise others
Support others
Admit when you are wrong
Get timely help

Handover well

Question 5

Things to do

Answer 5

Open questions
Nil leading questions
Nil multiple questions 
Keep summarising
Don't block
Mirror them
Assertive - express honest opinions
 - I statements