Communication

Question 1

What are the different types of communication?

Answer 1

ORAL - phone calls, meetings, presentations

WRITTEN - Emails, letters, drawings and specs

Question 2

What are the suitable circumstances where each type of communication should be used?

Answer 2

Oral - informal
Written - formal

Question 3

What are the principles of successful negotiation practice?

Answer 3

Both parties come away happy, cost agreed and with clients budget

Question 4

What is the variation timeline?

Question 5

What are the 4 types of pricing variations?

Answer 5

Day works
Contract rates
Pricing book
Fair and reasonable

Question 6

What is negotiation?

Answer 6

Discussion to reach an agreement

Question 7

Barriers to communication/negotiation?

Answer 7

• lack of trust
• language barrier