Communication 3 Flashcards

(10 cards)

1
Q

What is the primary focus of therapeutic communication?

A

Establishing a therapeutic relationship and professional boundaries

Therapeutic communication is essential for effective nurse-patient interactions.

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2
Q

Name the three categories of questions used in therapeutic communication.

A
  • Open-ended questions
  • Focused questions
  • Close-ended questions

These categories help facilitate patient-centered interviews.

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3
Q

What is the first step in a patient-centered interview?

A

Encouraging clients to tell their story

This approach helps obtain relevant information and reduces misunderstandings.

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4
Q

What are the phases of a therapeutic relationship?

A
  1. Orientation phase
  2. Working phase
  3. Termination phase

Each phase has distinct characteristics and goals.

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5
Q

What should nurses listen for in a therapeutic relationship?

A

Verbal and non-verbal cues from the patient

Understanding these cues is crucial for effective communication.

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6
Q

True or false: Non-therapeutic techniques enhance the nurse-patient relationship.

A

FALSE

Non-therapeutic techniques can hinder effective communication and understanding.

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7
Q

What is the significance of professional boundaries in nursing?

A

To maintain a safe and effective nurse-patient relationship

Professional boundaries protect both the patient and the nurse.

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8
Q

Fill in the blank: Therapeutic communication techniques include asking _______.

A

questions

Effective questioning is a key component of therapeutic communication.

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9
Q

What is the purpose of comparing various communication techniques?

A

To explore their effectiveness in different situations

This comparison aids in selecting the most appropriate technique.

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10
Q

What is the role of understanding skills in therapeutic communication?

A

To apply knowledge to specific situations

Understanding skills enhance the quality of interactions with patients.

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