Communication & Negotiation

Question 1

How would you prepare for a negotiation (agree, prep, decisions, positions, approach, walk)?

Answer 1

1. Agree your client’s objectives and negotiating strategy before starting the negotiations
2. Detailed research and preparation
3. Deciding what points you can concede on and which are non-negotiable
4. Understand the other party’s position
5. Develop a partnership/collaborative approach, rather than an adversarial approach
6. Walk away when you need to

Question 2

What key skills are useful for effective teamworking?

Answer 2

• Establish team goals
• Communicate expectations
• Encourage cohesion between team members
• Leverage team member’s strengths
• Recognise and encourage collaborative behaviour

Question 3

What are four different negotiating styles?

Answer 3

Competing
Collaborating
Compromising
Accommodating