The 2009 Strategic Management Plan (SMP) outlined 5 cross-functional enterprise wide business priorities. What are they?
- Support the all volunteer force
- Support contingency business operations
- Reform the DoD acquisition and support processes
- Enhance civilian workforce
- Strengthen DoD financial management
What is Business Process Innovation?
Also called Business Process Reengineering, it is defined as the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical, contemporary measures of performance, such as cost, quality, service and speed.
What are the 5 steps in LSS?
Define, Measure, Analyze, Design, Verify
What is Benchmarking?
It is the process of measuring and comparing one’s performance against “world class” or “best-in-class” organizations and identifying, understanding and adapting the best practices of those organizations to achieve new levels of organizational performance.
What are the tenants of the Government Performance and Results Act (GPRA)?
- 5 year strategic plans updated every 3 years
- Annual performance plans specify how funding will be used to accomplish the agencies strategic plans, outcomes and outputs
- Annual performance reports to the President and Congress
What are the Goals of the Government Performance and Results Act? (GPRA)
- Improve confidence in the capability of the feds
- Initiate program performance reform
- Improve federal program effectiveness and public accountability
- help federal managers improve service delivery
- Improve congressional decision making.
- improve internal management of the federal gov
Under the 1993 GPRA, also known as the “Results Act”, all expenditures must be tied to
annual performance goals and objectives
The strategic plan must contain
- a comprehensive mission statement
- outcome related goals
- a description of how the goals and objectives will be met
How often must a 5 year strategic plan be updated?
Every 3 years it must be submitted by each agency. The DoD, however, is allowed to use the QDR to update its plan.
The Performance Plan must:
- Establish achievable performance goals
- express goals in objective, quantifiable, and measurable form
- establish performance indicators to measure relevant outputs, service levels, and outcomes
45 days after the end of the fiscal year, each agency head must submit a _____________
on program performance for the previous year.
Performance Report
Why do the agencies submit a Performance Report?
- Document success in achieving performance goals
- describe why performance goals have not been met
- summarize findings of program evaluations
What are Outcome Measures?
Assessments of the results of a program activity when compared to its intended purpose
What are Output Measures?
What is Input?
all processes and resources used to accomplish short term goals and outcomes. usually can be evaluated in monetary terms.
What are the miscellaneous sources of funds?
- Agriculture and grazing leases
- recycling
- sale and out-lease
- fish and wildlife conservation programs
- energy savings at military installations
What are Defense Reform Initiatives?
- working capital funds
- electronic commerce
- public private competition
What is Outsourcing?
a gov agency remains fully responsible for services and maintains control over management decisions while another agency operates the function or performs the function.
What is Privatization?
any process aimed at shifting functions and responsibilities, in whole or in part, from the gov to the private sector. ie family housing
