Why do we win with ADP
2 keys A,P
why we win:
low touch- just wait on hold for the next available operator-
question: typically when i hear someone is with ADP they have to wait for ages on hold to get any sort of support because they dont have dedicated payroll person, how important is customer service to you
HR Component is VERY basic ESS only (leave, timesheets, payslips) - No paperless onboarding, engagement, policies, certificate tracking, almost EVERYTHING
question: question typically when i hear someone is with ADP they find the hr system is very basic and they don’t include things like onboarding, engagement, policies, certificate tracking
No award interpretation, rostering
question typically when i hear someone is with ADP they don’t have an easy way to interpret awards or roster employees, how do you handle that?
User experience/interface is much more seamless with EH
Only a few journal formats:Xero, MYOB, Attaché
success factors
1 Q
ohh look that great to hear, normally it doesn’t make sense to switch if you absolutely love the system but just out of curiosity does it do everything you want?
ELMO
3-4 key points
p
a
i
m
- we have a better Mobile app and simpler user interface
- All-in-one platform, not module based
- Pricing & implementation timeframe
- Swag benefits
- Strong background in employment law and HR/Payroll compliance
- Phone support
- Integrations with payroll platforms
Questions
typically what we hear from people who use elmo is the system is very expensive, your probably not going to switch but would it be worth it to see what else is out there to keep you current company honest?
When do you want to be up and running by?
How important is mobile access?
What are your top priorities? (Are things like succession planning and 360 reviews a nice to have or need to have?)
Discuss our integration with Xero/MYOB.
bamboo
3 keys
Why we win:
* US based support team - 14 hours away from AU customers (AU ONLY)
* No local workflows for ANZ region (ATO, TFNs, VEVO checks, Support, Policies) (AU ONLY)
* No AU Payroll integrations, US only
- We roll out updates for free
- We have benefits, reward and recognition
- ATS doesn’t integrate with Seek
- Ability to break down policies for individual acknowledgement
Bright hr
3 keys
- Automated onboarding process
- We have payrollintegrations
- End to end solution(HR & Payroll)
- Time sheets and rostering
- Australian platform built for Australian businesses
- Questions:
- Does it reduce the amount of time you spend on HR Admin?
- Do you like the system?
- Does it do everything you like it to do?
Chris 21
2
Why we win:
- We are cloud based (vs On-Premise/hosted)
- User Interface
- Employee Benefits
- Integrations
Connx
3
- Price
- User Experience and ease of use
- HeroShop + Employee benefits equivalent
- Rostering, time and attendance
- Payroll integrations
Rippling
- Limited local support, impacting their response time to customer’s. EH has a bigger local team for support, all operating within the same time zone.
- Rippling have limited knowledge of complexities surrounding Australian award interpretation, compliance and legislative requirements (VEVO checks and integrations with the ATO). We are an Australian owned and operated business, with a robust background in legal and compliance.
- The Employment Hero brand has more power in this market, and partnerships with vendors providing benefits on our platform for your employees.
- Increased risks of issues due to app integrations, discontinued app support, disruptions or limitations in functionality, or unplanned outages.
