Universal Containers uses a private sharing model for Cases. Each product line has several product specialists who want to have visibility into all Cases involving their product line.
How should the System Platform Administrator meet this requirement?
A. Create a pre-defined Case Team for each group of product specialists and assign the team using Case Assignment Rules.
Correct. A case team is a group of people that work together to solve cases.
Ursa Major Solar has a private sharing model on opportunities. Leadership has asked the platform administrator to create a new custom object that will track customer payment information and will link to the opportunity. Only those users with access to the opportunity should be able to see the records on the new object.
What should the platform administrator create to achieve this goal?
C. A master-detail relationship with profile permissions
Correct. Master-detail closely links objects together such that the master record controls certain behaviors of the detail and sub detail record. Access can be granted with profile permissions.
The platform administrator at Ursa Major Solar needs to provide information on the total number of Salesforce licenses, the number of licenses currently in use, and the number of remaining licenses.
Where in the setup can I find this information?
Company Information
Which of the following components can be added to a Lightning page using the Lightning App Builder?
Visualforce pages
Reports and Dashboards
Standard and Custom Components
Where can administrators assign different Page Layouts to users based on their profiles?
Setup > Object Manager > [Object] Page Layout Assignment
Administrators can assign different Page Layouts to users based on thier profiles by navigating to the Object Manager, selecting the specific object, and then configuring the Page Layout Assignment.
Which feature allows administrators to specify the visibility of fields based on the record type in Page Layouts?
Record Types
- Record Types in conjunction with Page Layouts allow administrators to specify the visibilty of fields based on the record type, enabling different layouts and fields for different business processes.
What determines the permissions and access levels for a new user in Salesforce?
The user’s profile
A user’s profile in Salesforce determines their permissions and access levels to various objects and functionalities within the system, defining what they can see and do.
Which checkbox should be selected to immediately send an email to the new user with their login credentials?
Generate New Password and Notify User Immediately
A platform administrator at Ursa Major Solar (UMS) needs to create a new user.
When creating a username, what two considerations should be taken into account?
A. Username must be unique across all Salesforce orgs.
C. Username needs to be in the format of an Email Address.
Correct. All usernames must be in the form of an email address but do not need to be an actual email.
A platform administrator at Ursa Major Solar is implementing an organization-wide default option for the Account object.
What is the correct option for the platform administrator in this scenario?
B. Private
Correct. An admin would want to choose Private access at an org-wide level, because you can always open up access from the org-wide default, but you cannot restrict access.
Universal Containers created a new custom object to track Inventory items. The Support Team cannot see the Inventory object’s tab.
Which two settings should the System Platform Administrator check to find the cause of the problem?
C. Support Team Permission Sets
Correct. Object permissions specify the type of access that users have to objects.
D. Support Team Profiles
Which tasks can a Delegated Administrator typically perform in Salesforce?
Resetting Passwords
and managing users accounts
Can Trusted IP Ranges be set at the profile level in Salesforce?
No, Trusted IP ranges are set at the organization level.
Which password policy setting determines how often users must change their passwords in Salesforce?
Password Expiration
Which of the following is assessed by the Security Health Check in Salesforce?
Password policies
Session settings
Certificate and key management
What is the primary purpose of object access settings in Salesforce?
To control which users can view, create, edit, or delete records of a particular object.
Which feature allows administrators to grant record access based on criteria such as ownership?
Sharing Rules
Sharing rules specifically enable administrators to grant additional access to records based on criteria such as ownership, which extends beyond the basic settings.
What is the effect of setting the organization-wide default (OWD) for an object to Private?
Only record owners and users above them in the role hierarchy can access the records.
Which Salesforce feature allows record access to be automatically granted based on ownership and criteria like territories or public groups?
Sharing Rules
Which tool helps administrators understand the impact of Organization-Wide Defaults on data visibility?
Sharing Settings
- The Sharing Settings page in Salesforce helps administrators understand and configure the impact of Organization-Wide Defaults on data visibility, providing a detailed overview of how records are shared across the organization.
Universal Containers uses a private sharing model for Cases. Each product line has several product specialists who want to have visibility into all Cases involving their product line.
How should the System Platform Administrator meet this requirement?
D. Create a pre-defined Case Team for each group of product specialists and assign the team using Case Assignment Rules.
Correct. A case team is a group of people who work together to solve cases.
Ursa Major is onboarding 15 new employees in three weeks. The platform administrator needs to create user records in Salesforce without activating them.
Which two methods allow the platform administrator to achieve this goal?
B. Create a .csv file ensuring that IsActive = False, and use the data loader to insert.
Correct. With a properly formatted csv file, Data Loader can be used to create multiple users. Include the IsActive = false to create the users in an inactive status.
D. Click Add Multiple Users and ensure that Generate New Password and Notify User Immediately are unchecked.
Correct. An Admin can manually create mutiple users with the Generate New Password and Notify User Immediately box unchecked.
Cloudy Computing has Trusted IP Ranges defined for extra security. A user is trying to log in from outside the trusted IP ranges that have been defined. What will happen in this scenario?
The user will receive a verification code that will then enable them to log in.
- If users try to log in from outside the trusted IP range, they will be sent a verification code. Once the code is entered, they can access Salesforce.
Lockout effective periods consist of.
15 mins
30 mins
60 mins
Forever
