1
Q
What is the Thomas-Kilman model?
A
A model to deal with conflicts based on a two dimensional model assertiveness vs cooperativeness
2
Q
What are the 5 options available for conflict resolution?
A
- Competing
- Accommodating
- Avoiding
- Compromising
- Collaborating (based on mutual respect and creativity to find a solution)
OSFA_PP
flashcards
Decks in class (20)
# Cards
-
Patient centered care4
-
Ethics (Medical and Research)9
-
Research governance6
-
Information governance17
-
Clinical governance10
-
Developing a new test13
-
Patient history taking4
-
NHS constitution3
-
Good scientific practice7
-
Reflective practice6
-
Feedback8
-
Conflict2
-
Informed consent and IF5
-
leadership10
-
Data security3
-
Health and Safety17
-
Quality8
-
Errors and complaints7
-
Critical analysis1
-
Clinical coding6
