Control and Command

Question 1

What is Control and Command?

Answer 1

Control and Command includes:
. leadership, 
. coordination, 
. effective decision-making, and 
. behaving lawfully and ethically 
with a prevention and Victim Focus.

Question 2

Why Comtrol and Command exists?

Answer 2

The ability to effectively control, command, lead, and coordinate Police led operations is fundamental to policing in New Zealand.

Question 3

How Control and Command works?

Clue: Police will … 6x reasons provided

Answer 3

• Police will:
  1. Ensure all Police employees are aware of Health and Safety considerations within their workplace.

2. Adhere to the scope of Control and Command, it’s functions and the environments it is used in.
3. Familiarize themselves with the principles of Control and Command.
4. Ensure staff understand the Control and Command roles and responsibilities.
5. Use a Critical Incident Appreciation Process (eg AFCO: Aim, Factors, Courses of Action, Outline of Plan) to support any incident.
6. Familiarize themselves with National Command and Coordination Centre’s purpose and Emergency Management Platform of support (eg RIOD: Real-time Intelligence for Operational Deployment).

Question 4

Explain “Safety First”?

Answer 4

• Police operate in an increasingly risky environment.
• All people working with or for New Zealand Police to achieve a common goal, or responding to an incident, have an obligation to put SAFETY FIRST.
• TENR is to be at the core of determining how Police intervene or deploy. It is a decision making process that supports the timely and accurate assessment of information directly relevant to the safety of Police and others. The response to any given situation must be considered, timely, proportionate and appropriate.

Question 5

What is the “Scope and function of control and command”?

Answer 5

• ‘Control’ refers to the responsibility for coordinating and directing the response to an incident. Control sets priorities and objectives, and determines how best to implement them.
• ‘Command’ operates vertically within an organisation. It describes the internal ownership, administrative responsibility, and detailed direction of an agency’s personnel and resources.

Question 6

What are the “Control and Command” 3x essential elements consist of?

Answer 6

1. Leadership
2. Decision making
3. Control

Question 7

What Control and Command model does Police use?

Answer 7

Police uses CIMS as its Control and Command model.

Question 8

What are the Principles of Control and Command?

Clue: 5x provided

Answer 8

1. Unity of Control and Command
2. Span of Control and Command
3. Continuity of Control and Command
4. Delegation of Control and Command
5. Obligations of Control and Command

Question 9

Explain Unity of Control and Command?

Clue: 2x provided

Answer 9

• There can be only one Control or Command structure or control and command authority at any one time.
• The Controller/Commander is responsible for the successful outcome of the operation and has the authority to control all Police and other agency resources committed to the operation.

Question 10

Explain Span of Control and Command?

Clue: 2x provided

Answer 10

• There is a limit to the number of units a Controller or Commander can effectively control or command.
• While the span of control or command must be flexible, it should be limited so that the Controller or Commander does not become overloaded.

Question 11

Explain Continuity of Control and Command?

Answer 11

All control and command must be sustainable.

Question 12

Explain Delegation of Control and Command?

Clue: 2x provided

Answer 12

• The principle of Delegation of Control or Command comprises of the centralization of control/command and decentralization of execution.
• At all levels, Controllers and Commanders should be given the necessary direction and resources to conduct the task without interference.

Question 13

Explain Obligations of Control and Command?

Answer 13

A Controller or Commander has responsibility for community safety, the health and well-being of staff and the wider reputation of Police.

Question 14

Explain Critical Incident Appreciation Process?

Clue: 4x provided includes NZP Appreciation Format

Answer 14

1. An ‘appreciation’ is a process for problem solving and decision-making.
2. It uses a set pattern so that all factors and alternatives are considered.
3. An appreciation process involves estimating the quality of things and giving them their proper value; understanding the nature, meaning and quality or magnitude of a situation.
4. The New Zealand Police Appreciation Format is:
   a. Aim (or Purpose)

b. Factors (eg: Ground, Time and Space, Weather and Environment, Risks, Legislation, Budget, Media, Political considerations, Police role, Log, Health and Safety, Intelligence, Community Impact Assessment, Offenders)
c. Courses of Action (or Key Tasks)

d. Outline Plan (or End State)
(An Outline Plan will cover the: Situation (background to operation), Mission (a further development of the aim) and Execution (What is to be done, when will it be done, how it is to be done, where it is to be done, who will do it)).

Question 15

What is the National Command and Coordination Centre?

Clue: 2x provided

Answer 15

• The NCCC is located at PNHQ.
• In the event of an incident or emergency requiring higher level Command and Control, the NCCC may take responsibility for coordinating all significant or national and international operations and responses.

Question 16

What is the Real-time Intelligence for Operational Deployment (RIOD), Emergency Management Platform?
Clue: 3x provided

Answer 16

• RIOD is a platform to support Command and Control operations across Police.
• It provides a common operating picture based on a “single source of the truth” to enhance situational awareness and facilitate planning and collaboration.
• RIOD must be used to provide an integrated national common operating platform that links intelligence, operations and deployment to enable policing to be well informed, well planned and well directed.

Question 17

Under “Operation Orders”, explain the ‘Overview’?

Answer 17

An operation order is the New Zealand Police written format for a Controller or Commander to document a plan to convey to staff how the operation will be executed. It is also a directive on how set tasks may be carried out.

Question 18

Under “Operation Orders”, what are the ‘Principles’?

Clue: 3x provided

Answer 18

1. Where possible, Operation orders should be written so that a record can be kept.
2. They must be clear and simple, as accurate as possible and clearly capable of being executed.
3. The operation orders must also be given in sufficient time so that they may be acted upon.

Question 19

Under “Operation Orders”, what are the ‘Types of orders’?

Clue: 5x provided

Answer 19

1. Warning orders
2. Administrative Instructions
3. Operation Instructions
4. Operation orders
5. Movement orders

Question 20

Under “Operation Orders”, explain ‘Warning orders’?

Answer 20

A warning order is a preliminary notice of an order or operation that will follow.

Question 21

Under “Operation Orders”, explain ‘Administrative Instructions’?

Answer 21

. Administrative instructions are used to co-ordinate actions that are entirely administrative, such as equipment replacement programmes.

. They are usually divided into 3 parts: Situation, Mission, Execution

Question 22

Under “Operation Orders”, explain ‘Operation Instructions’?

Answer 22

Operation instructions lay down the general plan, allowing those receiving them to prepare operation orders.

Question 23

Under “Operation Orders”, explain ‘Operation orders’?

Clue: 2x provided

Answer 23

. Operation orders are orders that come directly from the Controller/Commander.

. They are issued in the following sequence: Situation, Mission, Execution, Administration and Logistics, and Command and signals.

Question 24

Under “Operation Orders”, explain ‘Movement orders’?

Answer 24

A movement order is issued by headquarters whenever staff are moved on duty over any distance.

Question 25

Explain "Format" of 'Operation orders'?

Answer 25

``` Operation orders will be issued in accordance with a set layout under the heading GSMEAC to cover the key headings of: . Ground . Situation . Mission . Execution . Administration and Logistics . Command and Signals ```

Question 26

Explain "Ground" from the "Format" of 'Operation orders'?

Answer 26

This section will cover the necessary terrain and make up of the area to be policed, any risks or hazards and potential changes over time to the ground.

Question 27

Explain "Situation" from the "Format" of 'Operation orders'?

Answer 27

This section will provide a summary and background as to the matter to be policed so that staff can fully understand what is going on and why Police action may be required.

Question 28

Explain "Mission" from the "Format" of 'Operation orders'?

Answer 28

This section is a very clear and concise statement as to the Police role.

Question 29

Explain "Execution" from the "Format" of 'Operation orders'?

Answer 29

This section outlines how the mission will be achieved.

Question 30

Explain "Administration and Logistics" from the "Format" of 'Operation orders'? Clue: 2x provided

Answer 30

- This section outlines how the support functions will be carried out. - It may address matters such as: equipment, meals, accommodation, dress/clothing, transport, resources deployed, health and safety, medical, welfare, complaints, prisoners, and finance.

Question 31

Explain "Command and Signals" from the "Format" of 'Operation orders'?

Answer 31

This section outlines the various Control and Command elements and how staff will communicate with each other and headquarters.

Question 32

Explain "Appendices" from the "Format" of 'Operation orders'?

Answer 32

Various appendices may be required to explain matters in more detail or to support various elements of the operation.

Question 33

Explain "Briefings" from the "Format" of 'Operation orders'?

Answer 33

Generally key staff will be briefed within an "Order Group" or "O Group".

Question 34

Explain "Debriefs" from the "Format" of 'Operation orders'?

Answer 34

The purpose of a debrief is to critically examine what went well during the operation and what areas could have been improved.

Question 35

Explain "Lessons learnt" from the "Format" of 'Operation orders'? Clue: 2x provided

Answer 35

- It is important that key learnings from the operation and debrief are retained for the benefit of future operation controllers and commanders and planners of similar operations. - Key lessons learnt should be maintained in the "Lessons Learnt Database" along with a copy of the appreciation, operation orders and debrief notes.

Question 36

Explain "Orders Group" from the "Format" of 'Operation orders'?

Answer 36

Operation orders must be presented in a formal orders group by the Controller/Commander.