Agentforce Builder
UI workspace to design agents, topics, actions, and tests (Metaphor: Crew Type)
Agent User
Salesforce user record that agent uses; defines permissions and data access (Metaphor: Crew Member)
Permission Set
Collection of permissions/settings granted to a user or agent (Metaphor: Toolbelt)
Permission Set Group
Bundle of permission sets assigned together (Metaphor: Tool Shed)
Routing Configuration
Defines how signals are routed to agents based on conditions (Metaphor: Jobsite Gate)
Entry Condition
Criteria that must be met for routing to occur (Metaphor: Checklist)
Signal
Event or input that activates routing or agent behavior (Metaphor: Signature)
Context Variable
Data passed during routing to inform agent behavior (Metaphor: Project Specs)
Action
Task or behavior executed by an agent (Metaphor: Execution)
Topic
Subject or category that agents respond to (Metaphor: Project Phase)
Session Trace
Log of agent activity and routing decisions (Metaphor: Inspector Log)
Routing Map
Visual layout of routing paths and conditions (Metaphor: Jobsite Blueprint)
Timekeeper
Tracks agent activity duration and session timing (Metaphor: Timestamp)
Toolbox
Collection of reusable agent components (Metaphor: Tool Cart)
Timecard
Record of agent work sessions and durations (Metaphor: Payroll Sheet)
Work Order
Instruction set for agent tasks and routing (Metaphor: Project Task)
Jobsite Dashboard
Visual summary of agent activity and routing status (Metaphor: Site Overview)
Jobsite Directory
List of agents, topics, and routing paths (Metaphor: Contact List)
Jobsite Plans
Stored configurations for agent behavior and routing (Metaphor: Project Binder)
Jobsite Status
Current state of agent routing and activity (Metaphor: Project Status)