Cortex 1 Flashcards

Cortex Sales Approach (18 cards)

1
Q

What is the Enterprise Agentic AI Offering designed for?

A

To empower AEs to sell Human Data offering to Enterprise companies building AI Agents

micro1 designs, evaluates, and fine-tunes Agentic AI tailored for enterprise use cases.

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2
Q

What differentiates micro1’s approach to Agentic AI?

A
  • Leverage Human Data
  • Fine-tune frontier models
  • Work with top domain experts

This approach helps define which models best fit the Agent’s purpose and where they’re failing.

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3
Q

What are the customer profiles targeted by micro1?

A
  • Non-native AI companies seeking advanced automation
  • Enterprises with high-value workflows
  • Companies lacking AI engineering expertise
  • Organizations without fine-tuning capabilities

These customers often want to deploy specialized agents.

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4
Q

What engagement model does micro1 provide if a customer doesn’t have agents?

A

Define what models to use and assess current models’ effectiveness

micro1 helps customers choose models and define fine-tuning roadmaps.

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5
Q

What is the goal of the discovery call for AEs?

A

Uncover how the customer is building, evaluating, improving, and monitoring agents

Most enterprises lack full knowledge that data is key for agent performance.

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6
Q

What are the key aspects AEs should explore during discovery?

A
  • AI agent strategy
  • Building process
  • Current performance pains
  • Evaluation methods

This includes hallucinations, accuracy issues, and safety concerns.

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7
Q

True or false: Most AI agents fail because companies can’t build them.

A

FALSE

Most fail due to inability to evaluate, fine-tune, or ensure reliable behavior at scale.

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8
Q

What are the four steps in explaining micro1’s offering?

A
  • Model Selection
  • Performance Assessment
  • Evaluate & Fine-Tune
  • Continuous Production Evaluations

These steps ensure agents are production-ready and aligned with expert-level accuracy.

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9
Q

What does micro1 handle in the full lifecycle of enterprise-grade AI agents?

A
  • Define
  • Architect
  • Build
  • Fine-tune
  • Deploy
  • Continuously evaluate

This addresses common struggles companies face with AI agents.

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10
Q

What is the purpose of the scoping calls with the AI team?

A

Understand beneficial agents and the full process for the company

This leads to a precise agent specification tailored to business goals.

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11
Q

What is the importance of the eval dataset in agent design?

A

Tests different models and scores them against expert rubrics

This helps identify the best model and performance gaps.

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12
Q

What does continuous evaluation of agents involve?

A
  • Human-in-the-loop evaluations
  • Performance refinement
  • Safety checks
  • Compliance validation

This ensures agents improve over time and maintain accuracy.

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13
Q

What are some agent use cases that micro1 can design?

A
  • Customer support
  • Fraud detection
  • HR ops
  • Claims processing
  • Knowledge search

micro1 adapts to meet any business requirement with enterprise-grade quality.

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14
Q

What does micro1’s approach leverage for agent improvement?

A

World-class human data

This results in faster deployment, higher accuracy, and better safety.

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15
Q

What is the real meaning behind the objection ‘We don’t have budget for this’?

A

They don’t see a clear ROI yet

This often indicates that the value of the use case wasn’t quantified.

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16
Q

What should AEs emphasize when addressing compliance and safety concerns?

A

Safety is baked into the build process

Agents run inside the customer’s infrastructure with controlled access and full auditability.

17
Q

What are the deliverables for a free pilot evaluation?

A
  • About 10 tasks for complex rubrics
  • About 100 tasks for standard workflows

This helps assess agent performance and identify gaps.

18
Q

What factors determine the pricing of agent projects?

A
  • Complexity of the workflow
  • Amount of expert human data required
  • Type of experts required

This is similar to the proposal process for human data projects.