A chart that illustrates a process by stringing together a series of boxes to indicate activities is known as:
A flow chart
A computer search that uses AND, OR, and NOT statements to frame the relationship between words and/or phrases is known as:
A Boolean search
a document tht is written as an attempt to persuade the reader(s) to embrace a product, service or idea is known as:
A proposal
A document written to convince a reader to adopt a certain point of view and/or purse a given lline of action is an example of:
persuasion
A fact or concept that is considered to be ‘factual, nonjudgemental information’ that can easily be accessed from many sources need not be documented. This is because it is considered to be: (one of the following)
- Banal information
- Stipulated information
- extraneous information
- Common knowledge
Banal (means commonplace information)
A formal written communication is usually addressing only a single point written from a member of an organization to someone outside of that organization is known as:
A letter
A job applicant whose career features some gaps in emplyement would be best served to submit a resume that follows which style?
Functional Format
A job candidate who wishes to hi-light employements but still provide limited information on his/her educational background would be well served to submit a resume that features which format?
A Combined Format
A __ is a preview of contents of a formal report written to a recipient outside of the writer’s organization.
Letter of Transmittal
A major consideration for technical writers who are writing for a cultural audience different from their own is that
The work will not be read in the same cultural context in which it was written.
A technical description is best described as: (one of the following)
- a verbal representation of something better illlustrated by a graphic
- an expanded definintion that emphasizes physical details
- an expanded definition that contains mathematical component(s)
- any description of any item discussed in a technical document
an expanded definintion that emphasizes physical details
A technical drawing that shows the relationship of each part of an object by expanding the spatial juxtaposition between parts is: (one of the following)
- an exterior view
- a cross section view
- an exploded view
- a cutaway view
An Exploded View
an abstract that includes all of the major points of the main docmuent is referred to as: (one of the following)
- a descriptive abstract
- a research abstract
- a technial abstract
- an informational abstract
A Descriptive Abstract
An encapsulated, usually single page, summation of a formal report written to provide decision makers with an overview of the longer version is known as: (one of the following)
- an introduction
- an executive summary
- an abstraact
- a prolog
An executive summary
an informal report that presents objective, detailed descriptions of problems for the reader’s comparisions and evaluations is known as:
- a recommendaiton report
- a problem analysis
- a progess report
- an evaluation
A problem analysis
An information source that is published at regular intervals is known as a:
- periodical
- magazine
- professional journal
- professional abstract
Periodical
Good news stated immediatly is an important characteristic of:
- a negatice buisness letter
- a neutral buisness letter
- any buisness letter
- a positive buisness letter
A positive business letter
Of the following, which is considered to be the least formal of all written communications?
- A letter
- a memo
- an email
- a report
An email
process descriptions provide:
- a sequence of steps presented ina manner that allows the reader to preform that sequence of steps
- a sequence of steps presented in shich a manner that the reader understands that sequence of steps
- standard opperating procedures for writing technical manuals
- a sequence of steps presented in such a manner that the reader could illustrate those steps
A sequence of steps presented in such a manner that the reader understands that sequence of steps
Standard information that is applicable to more than one report or circumstance is known as:
- boilerplate
- armorplate
- interchangeable data
- commonality data
Commonality Data
Technical authors are most frequently writing for readers who:
- tend to only scan the document in question
- are as equally informed about the topic as the writer
- are less informed about the topic than the writer
- are skeptical of the information being presented by the writer.
Are less informed about the topic than the writer
Technical docmuents are organized into:
- a begining, middle, and an end
- an introduciton, an explenation, and a summary
- an abstract, a body, and a conclusion
- a table of contents, a report, and an index
An abstract, a body, and a conclusion
Technical writers should avoid the use of the blue color 10% RS in their documents because:
- the color blue invokes negative emotions in many people
- studies have shown that about 10% of the female populaiton experience some degree of blue color blindness
- blue blends too easily with black, thus, its use does not justify the use of this color over the use of black only
- blue colors do not reporduce well on photocopying equipment
Blue colors do not reproduce well on photocopying equipment.
Technical writing is defined as:
- all written communicaitons done on the job
- all writings of scientific nature
- all written communcations designed to inform rather than entertain
- any written communicaiton that is clear, consise, and brief
Any written communication that is clear, concise, and brief
